Zachary Halim

Community Moderator at Chiru Labs
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Location
Tampa, Florida, United States, US

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Experience

    • Software Development
    • 1 - 100 Employee
    • Community Moderator
      • Mar 2022 - Present

      Create, schedule, and host unique community events on a weekly basis. Maintained a strong social media presence and created content related to the company. Provide real time support in chat for an online community with 30,000+ members. Adhering to community rules, and enforcing them in a firm but friendly manner Answering tickets related to IT, technical issues, order status, and more. Create, schedule, and host unique community events on a weekly basis. Maintained a strong social media presence and created content related to the company. Provide real time support in chat for an online community with 30,000+ members. Adhering to community rules, and enforcing them in a firm but friendly manner Answering tickets related to IT, technical issues, order status, and more.

    • Real Estate
    • 1 - 100 Employee
    • Entrepreneur
      • Apr 2021 - Present
    • Cambodia
    • Accessible Architecture and Design
    • 1 - 100 Employee
    • Social Media Customer Support
      • Apr 2020 - Apr 2021

      Providing customer support to customers in a variety of regions and language ability. Understanding international financial regulations in regards to currency exchange. De-escalating tense situations while maintaining calm and friendly attitude. Working in a cross-cultural environment with co-workers from 70+ nationalities. Remaining flexible in a constantly evolving fin-tech workplace Providing customer support to customers in a variety of regions and language ability. Understanding international financial regulations in regards to currency exchange. De-escalating tense situations while maintaining calm and friendly attitude. Working in a cross-cultural environment with co-workers from 70+ nationalities. Remaining flexible in a constantly evolving fin-tech workplace

    • Real Estate
    • 200 - 300 Employee
    • Leasing Consultant
      • Sep 2019 - Apr 2020

      Maintaining a database of leads and following up with potential residents. Process and verify application in a timely manner. Coordinate resident move-ins and move-outs. Established and maintained productive communication with residents. Designed in-house marketing and incentive programs. Maintaining a database of leads and following up with potential residents. Process and verify application in a timely manner. Coordinate resident move-ins and move-outs. Established and maintained productive communication with residents. Designed in-house marketing and incentive programs.

    • United States
    • Real Estate
    • 100 - 200 Employee
    • Leasing Specialist
      • Jan 2019 - Sep 2019

      Maintaining a database of leads and following up with potential residents. Process and verify application in a timely manner. Coordinate resident move-ins and move-outs. Established and maintained productive communication with residents. Designed in-house marketing and incentive programs. Maintaining a database of leads and following up with potential residents. Process and verify application in a timely manner. Coordinate resident move-ins and move-outs. Established and maintained productive communication with residents. Designed in-house marketing and incentive programs.

    • Lead Server
      • Mar 2017 - Dec 2018

      Provide customers with information on korean food and culture. Processing credit card payments and handling cash transactions. Work as a team in a fast paced work environment. Serve food and beverages to guests. Provide exceptional customer service in a friendly manner. Provide customers with information on korean food and culture. Processing credit card payments and handling cash transactions. Work as a team in a fast paced work environment. Serve food and beverages to guests. Provide exceptional customer service in a friendly manner.

    • United States
    • Higher Education
    • 1 - 100 Employee
    • Event Logistics
      • Sep 2016 - Mar 2017

      Assist clients in preparing their organization’s event. Work with a team to provide efficient and smooth service. Use problem solving to address the concerns of the client. Serve food and beverages at the client's request. Maintain cleanliness of a client’s event. Assist clients in preparing their organization’s event. Work with a team to provide efficient and smooth service. Use problem solving to address the concerns of the client. Serve food and beverages at the client's request. Maintain cleanliness of a client’s event.

Education

  • University of South Florida
    Bachelors, International Studies
    2016 - 2018
  • Kansai Gaidai University 関西外大
    University Exchange Program, Intercultural Business and Communication
    2017 - 2017

Community

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