Zachary Garner

Customer Experience Director at GoFan
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Contact Information
us****@****om
(386) 825-5501
Location
Auburn, Georgia, United States, GE
Languages
  • English -

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Customer Experience Director
      • Mar 2022 - Present

    • Customer Experience Manager
      • Jan 2021 - Mar 2022

    • Digital Account Manager
      • Jun 2020 - Jan 2021

    • Huddle Tickets Affiliate Manager
      • Oct 2019 - Jun 2020

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Player Tracking Analyst
      • Aug 2016 - Present

      ● Actively participate in weekly game planning and strategy meetings ● Liaison with Team and League members in high-profile environments ● Represent Zebra to Falcons and Mercedes-Benz Stadium staff ● Prepare all game day activities for Zebra ensuring full system functionality: placing tracking devices in player, field and referee equipment for accurate information readings ● Update Zebra Command Center personnel with operations and game day data ● Manage game day results and live feeds Show less

    • United States
    • Staffing and Recruiting
    • 700 & Above Employee
    • Staffing Manager
      • Feb 2018 - Feb 2019

      • Provide quality customer service to both clients and candidates. • Interview potential candidates to confirm skill set and work experience. • Manage over 70 clients and market new acquired talent. • Work with team to identify best possible candidate to fill client’s request. • Provide quality customer service to both clients and candidates. • Interview potential candidates to confirm skill set and work experience. • Manage over 70 clients and market new acquired talent. • Work with team to identify best possible candidate to fill client’s request.

    • United States
    • Construction
    • 1 - 100 Employee
    • Account Manager & Sales Support
      • May 2016 - Feb 2018

      ● Hunt for new business while maintaining and growing existing business opportunities ● Support customers’ needs in product use, timely response to questions and order needs ● Assist in top tier account sales and customer relationships with Regional Sales Management team ● Hunt for new business while maintaining and growing existing business opportunities ● Support customers’ needs in product use, timely response to questions and order needs ● Assist in top tier account sales and customer relationships with Regional Sales Management team

    • United States
    • Religious Institutions
    • 100 - 200 Employee
    • KidSpring Director
      • Jun 2013 - Nov 2015

      ● Uphold Core Values and Standards to ensure children learn on their level ● Lead staff and volunteers in personal development ● Communicate the importance of achieving short and long term goals ● Supervise weekly tasks such as; lesson plans, preparation of environments, volunteer attendance, etc. ● Develop personal leadership through meetings with multiple high level leaders ● Communicate pertinent information on multiple platforms (team meetings, social media and one-on-one settings) Show less

    • Retail
    • 700 & Above Employee
    • Sales Associate & Sales Support
      • May 2011 - May 2013

      ● Represent Best Buy and the company values to each customer on a daily basis ● Evaluate and advise customers on products to ultimately purchase from the store ● Oversight of warehouse and store inventory - maintain stock for customers and guide associates on replenishment ● Receive incoming inventory and ship purchases to customers in a timely and professional manner ● Represent Best Buy and the company values to each customer on a daily basis ● Evaluate and advise customers on products to ultimately purchase from the store ● Oversight of warehouse and store inventory - maintain stock for customers and guide associates on replenishment ● Receive incoming inventory and ship purchases to customers in a timely and professional manner

    • United States
    • Retail
    • 200 - 300 Employee
    • Warehouse Manager & Sales Associate
      • Sep 2009 - Jan 2011

      ● Receive, replenish, maintain and organize all warehouse inventory ● Responsible for receipt of inventory via semiweekly deliveries ● Responsible for appliance assembly and display ● Product delivery to customers ● Oversight of sales floor and overall customer satisfaction ● Receive, replenish, maintain and organize all warehouse inventory ● Responsible for receipt of inventory via semiweekly deliveries ● Responsible for appliance assembly and display ● Product delivery to customers ● Oversight of sales floor and overall customer satisfaction

Education

  • Anderson University (SC)
    Bachelor of Arts - BA, Psychology
    2007 - 2011

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