Experience

Blueprint

• United States
• Construction
• 1 - 100 Employee

• Machine Operator

  • Oct 2017 - Present



Delbert Adams Construction Group, LLC

• United States
• Construction
• 1 - 100 Employee

• Carpenter

  • Dec 2020 - Sep 2021



Antwerpen Hyundai of Clarksville

• United States
• Retail
• 1 - 100 Employee

• Service Advisor

  • 2015 - 2017

  Handled customer complaints with empathy and composure. Answered calls, responded to emails, and spoke with clients face-to-face. Processed a range of documentation and entered information into databases. Developing rapport with customers to build trust and create value through guided buying decisions Increasing the company’s revenue and profit by providing excellent customer service in line with the established guidelines and policies Collaborating with other staff members, including the management team, to implement sales strategies that improve revenues Contacted prospects and discussed how the company could meet their needs with specific services and products Closed business deals by demonstrating, explaining, and highlighting company products through formal presentations.



Jim Coleman Automotive

• Clarksville, Maryland, United States

• Internet Sales Specialist

  • 2009 - 2015

  Developing rapport with customers to build trust and create value through guided buying decisions Increasing the company's revenue and profit by providing excellent customer service in line with the established guidelines and policies Resolving customer issues and complaints to maintain a long-term relationship between the company and the customers Conducting business to business telephone and email sales Responded and conducted daily customer follow-ups and responded to their queries efficiently Closed business deals by demonstrating, explaining, and highlighting company products through formal presentations Maintained sales report and met monthly quotas Recommended new products and upcoming events to customers Responded accurately and professionally to all customer queries



Kellogg Company

• United States
• Manufacturing
• 700 & Above Employee

• Territory Sales Representative

  • Oct 2007 - May 2009

  Responsible for sales and merchandising for 10-12 stores. Worked as vacation relief changing territory every 1-2 weeks. Maintained sales report and met monthly quotas. Built rapport with customers by offering friendly, knowledgeable, and supportive customer service. Created attractive merchandise displays with strategic product placement that attracted customers into the store maximizing purchases. Recommended new products to customers. Responsible for sales and merchandising for 10-12 stores. Worked as vacation relief changing territory every 1-2 weeks. Maintained sales report and met monthly quotas. Built rapport with customers by offering friendly, knowledgeable, and supportive customer service. Created attractive merchandise displays with strategic product placement that attracted customers into the store maximizing purchases. Recommended new products to customers.



Howard County Recreation and parks

• Park maintanence Worker

  • May 2004 - Oct 2007

  • Park maintenance activities such as grounds and turf maintenance, pavilion and picnic area maintenance and cleaning, facility renovations and repairs in an assigned park region. • Trail construction and maintenance. • Janitorial, painting, electrical and carpentry work in the maintenance of parks and facilities. • Landscape/horticultural maintenance. • Uses hand and power tools, trimmers, chain saws, blowers, snow blowers in performing the assigned tasks. • Facility maintenance that includes floor cleaning, vacuum cleaners, window cleaning, restroom cleaning. • Performs preventative maintenance on equipment such as tractors, mowers, and skid loaders. • Handles administrative paperwork which includes: incident reports, police reports, timesheets, department requisitions, parks and playground inspection forms, chemical application cards, daily park and pavilion vandalism journal entries. • Responsible for keeping an inventory for tools, supplies and materials and chemicals. • Assigns work detail through guidance of supervisor. • Assist with the sport field maintenance in county parks. Duties include: field aeration, seeding, fertilizing, grading, and sod installation. • Responsible for sport field irrigation systems, repairs, installation and operations. • Directs crew in daily projects; insures that the work quality and quantity meet standards. • Operates complex vehicles and equipment such as mowers, tractors, loaders, large trucks, aerators, graders, turf shapers, and other bureau vehicles and equipment. Demonstrates methods, techniques and operations to crew members. • Plans daily activities assigning appropriate tools and equipment. Maintains supplies and materials. • playground inspections and repairs. • Assist the recreational staff with program set up and tear down. • Snow removal duties and assists during inclement weather conditions to include working for Public Works if needed.