Zachary Cox
Sales Manager at Metrohm USA- Claim this Profile
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Bio
Keith R. Brenneman, Ph.D., M.B.A.
Zak Cox is quite frankly one of the best technical salespersons I have encountered. He not only has a deep understanding of the products he represents, but also almost uncanny skills in quickly comprehending _and_ communicating how the instrumentation can meet your application's needs. Furthermore, his level of customer service before, during, and after the sale is outstanding. From personal experience, I have observed Zak's support of legacy devices toward cultivating customer relationships that eventually culminate into new system delivery and installation. He most assuredly does not just walk away once the invoice is paid but continues to follow up to ensure the deployments proceed smoothly, thus encouraging the development of repeat business. All the while, he seems genuinely interested in his customers as people, not merely accounts to be managed.
Keith R. Brenneman, Ph.D., M.B.A.
Zak Cox is quite frankly one of the best technical salespersons I have encountered. He not only has a deep understanding of the products he represents, but also almost uncanny skills in quickly comprehending _and_ communicating how the instrumentation can meet your application's needs. Furthermore, his level of customer service before, during, and after the sale is outstanding. From personal experience, I have observed Zak's support of legacy devices toward cultivating customer relationships that eventually culminate into new system delivery and installation. He most assuredly does not just walk away once the invoice is paid but continues to follow up to ensure the deployments proceed smoothly, thus encouraging the development of repeat business. All the while, he seems genuinely interested in his customers as people, not merely accounts to be managed.
Keith R. Brenneman, Ph.D., M.B.A.
Zak Cox is quite frankly one of the best technical salespersons I have encountered. He not only has a deep understanding of the products he represents, but also almost uncanny skills in quickly comprehending _and_ communicating how the instrumentation can meet your application's needs. Furthermore, his level of customer service before, during, and after the sale is outstanding. From personal experience, I have observed Zak's support of legacy devices toward cultivating customer relationships that eventually culminate into new system delivery and installation. He most assuredly does not just walk away once the invoice is paid but continues to follow up to ensure the deployments proceed smoothly, thus encouraging the development of repeat business. All the while, he seems genuinely interested in his customers as people, not merely accounts to be managed.
Keith R. Brenneman, Ph.D., M.B.A.
Zak Cox is quite frankly one of the best technical salespersons I have encountered. He not only has a deep understanding of the products he represents, but also almost uncanny skills in quickly comprehending _and_ communicating how the instrumentation can meet your application's needs. Furthermore, his level of customer service before, during, and after the sale is outstanding. From personal experience, I have observed Zak's support of legacy devices toward cultivating customer relationships that eventually culminate into new system delivery and installation. He most assuredly does not just walk away once the invoice is paid but continues to follow up to ensure the deployments proceed smoothly, thus encouraging the development of repeat business. All the while, he seems genuinely interested in his customers as people, not merely accounts to be managed.
Experience
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Metrohm USA
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United States
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Appliances, Electrical, and Electronics Manufacturing
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100 - 200 Employee
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Sales Manager
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Jan 2020 - Present
Effective, results-oriented Sales Manager for Titration, Ion Chromatography, Spectroscopy, and Electrochemistry instrumentation at Metrohm USA covering a broad range of industries specializing in chemical, power, environmental, petroleum, pharmaceutical, and food.
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Area Sales Manager
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Jan 2018 - Jan 2020
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Analytical Systems Sales
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2008 - Jan 2018
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CEM Corporation
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United States
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Research Services
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200 - 300 Employee
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Product Specialist Bioscience Division
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Jul 2004 - Jan 2008
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Education
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1999 - 2003
University of North Carolina at Charlotte
BA, Chemistry
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