Experience

Milliman IntelliScript

• United States
• IT Services and IT Consulting
• 200 - 300 Employee

• DevOps Engineer

  • Nov 2021 - Present

  Current Projects: - Database automation -- leading design and roll-out of comprehensive database development and deployment automation solution. - Pipeline design -- architecting transition to modern, build-once, multi-stage CI/CD pipelines in Azure DevOps. Current Projects: - Database automation -- leading design and roll-out of comprehensive database development and deployment automation solution. - Pipeline design -- architecting transition to modern, build-once, multi-stage CI/CD pipelines in Azure DevOps.



Special Counsel

• United States
• Legal Services
• 200 - 300 Employee

• Systems Engineer

  • Dec 2020 - Nov 2021

  - Designed and deployed Azure Cloud architecture for emergent business platform w/ automatic scaling to support hundreds of projects and thousands of users. - Built CI/CD pipelines for deployment of Azure Cloud infrastructure using Terraform, Ansible and Packer - Used Azure DevOps pipelines to convert applications to microservices built in Docker and deployed to Azure Container Instances using Terraform. - Converted on-premises image generation process to Packer-in-Docker pipeline… Show more - Designed and deployed Azure Cloud architecture for emergent business platform w/ automatic scaling to support hundreds of projects and thousands of users. - Built CI/CD pipelines for deployment of Azure Cloud infrastructure using Terraform, Ansible and Packer - Used Azure DevOps pipelines to convert applications to microservices built in Docker and deployed to Azure Container Instances using Terraform. - Converted on-premises image generation process to Packer-in-Docker pipeline, reducing spin-up time by 80%. - Built containerized development environments for IaC using VSCode and Docker. - Won 2021 "All-Stars" award.

• System Administrator - Infrastructure

  • Oct 2019 - Dec 2020

  - Focusing on incorporating automation and dev-ops principles into our infrastructure and establishing standards/best-practices. - Creating CI/CD Pipelines using Multi-Stage Docker Builds. - Development of modules for highly-scalable parallel deployment and inventory of servers and virtual services using Ansible, PowerShell, Python and REST API. - Conversion of Azure architecture to IaC using Azure DevOps CI/CD Pipelines, Terraform and Ansible. - Containerization of infrastructure… Show more - Focusing on incorporating automation and dev-ops principles into our infrastructure and establishing standards/best-practices. - Creating CI/CD Pipelines using Multi-Stage Docker Builds. - Development of modules for highly-scalable parallel deployment and inventory of servers and virtual services using Ansible, PowerShell, Python and REST API. - Conversion of Azure architecture to IaC using Azure DevOps CI/CD Pipelines, Terraform and Ansible. - Containerization of infrastructure development and management platform in Docker. - Creation of a load-balanced RDS cluster supporting hundreds of users. - Management of company infrastructure including SAN/NAS (NetApp, Compellent), clustered database infrastructure (SQL), Git (Bitbucket), 1000+ Windows and Linux VMs (vSphere/ESXi, Hyper-V, Azure), physical hardware (Dell PowerEdge Servers and Inspiron Laptops) network appliances (Barracuda, Cisco Meraki) and multi-homed virtual services. - Monitoring systems and providing diagnoses and incident response using a variety of tools including SCCM, Idera, iDRAC, Datadog and Nagios. - Architecting and auditing AD Group Policy. - Coordinating cross-departmental conference calls to troubleshoot and respond to business-critical incidents quickly and effectively.



Hawk Ridge Systems

• United States
• Software Development
• 200 - 300 Employee

• Technical Support Representative - SOLIDWORKS PDM, SOLIDWORKS Manage

  • Apr 2018 - Oct 2019

  - Achieved highest company-wide case-solves by a margin of 20.19% over first full 12 months of employment, with all-time monthly case resolution record set in third full month of employment. Maintained 99.4% satisfaction rate. Won "Customer Advocate of the Year" award. - Designed and implemented PDM/PLM solutions and executed complex, multi-system data migrations for Fortune 100 companies with 100+ active users and multiple physical sites. - Developed applications in Python and… Show more - Achieved highest company-wide case-solves by a margin of 20.19% over first full 12 months of employment, with all-time monthly case resolution record set in third full month of employment. Maintained 99.4% satisfaction rate. Won "Customer Advocate of the Year" award. - Designed and implemented PDM/PLM solutions and executed complex, multi-system data migrations for Fortune 100 companies with 100+ active users and multiple physical sites. - Developed applications in Python and PowerShell, reducing troubleshooting and auditing time between 75-90%. - Developed applications using C#, SQL and the SOLIDWORKS API. - Worked directly with networking, virtualization, database and cloud technologies including Hyper-V, VMware, AWS, MS SQL, IIS, AD, Group Policy and various VPN solutions. - Developed standards and wrote documentation for troubleshooting procedures. Show less - Achieved highest company-wide case-solves by a margin of 20.19% over first full 12 months of employment, with all-time monthly case resolution record set in third full month of employment. Maintained 99.4% satisfaction rate. Won "Customer Advocate of the Year" award. - Designed and implemented PDM/PLM solutions and executed complex, multi-system data migrations for Fortune 100 companies with 100+ active users and multiple physical sites. - Developed applications in Python and… Show more - Achieved highest company-wide case-solves by a margin of 20.19% over first full 12 months of employment, with all-time monthly case resolution record set in third full month of employment. Maintained 99.4% satisfaction rate. Won "Customer Advocate of the Year" award. - Designed and implemented PDM/PLM solutions and executed complex, multi-system data migrations for Fortune 100 companies with 100+ active users and multiple physical sites. - Developed applications in Python and PowerShell, reducing troubleshooting and auditing time between 75-90%. - Developed applications using C#, SQL and the SOLIDWORKS API. - Worked directly with networking, virtualization, database and cloud technologies including Hyper-V, VMware, AWS, MS SQL, IIS, AD, Group Policy and various VPN solutions. - Developed standards and wrote documentation for troubleshooting procedures. Show less



Self Employed

• Portland, Oregon Area

• Freelance IT Technician

  • Jan 2014 - Apr 2018

  - Maintained and administered computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations. - Diagnosed, troubleshot, and resolved hardware, software, and network problems across Windows, macOS, iOS, Android and several Linux flavors. - Performed data backups and disaster recovery. - Provided on-demand training in 3D design and fabrication, networking and computer security. - Maintained and administered computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations. - Diagnosed, troubleshot, and resolved hardware, software, and network problems across Windows, macOS, iOS, Android and several Linux flavors. - Performed data backups and disaster recovery. - Provided on-demand training in 3D design and fabrication, networking and computer security.



Lewis & Clark College

• United States
• Higher Education
• 700 & Above Employee

• Field Technician Assistant

  • Aug 2017 - Jan 2018

  - Built a cluster computing solution for students using Ubuntu, Ansible, SLURM and Open MPI. - Installed, configured and managed hardware in an environment with 3000+ users and devices. - Assisted in managing enterprise network and telecommunications access for clients.

• Service Desk Technician II

  • Aug 2016 - Jan 2018

  - Front-end customer service including the creation and triage of support tickets, management of client relationships, computer and network troubleshooting across multiple operating systems and hardware platforms. - Completed all internal certifications while regularly closing the most tickets per week. - Designed, 3D-printed, programmed and assembled a laser engraver for the Lewis & Clark Resource Lab. - Assisted in developing a 3D printing and fabrication initiative for students… Show more - Front-end customer service including the creation and triage of support tickets, management of client relationships, computer and network troubleshooting across multiple operating systems and hardware platforms. - Completed all internal certifications while regularly closing the most tickets per week. - Designed, 3D-printed, programmed and assembled a laser engraver for the Lewis & Clark Resource Lab. - Assisted in developing a 3D printing and fabrication initiative for students. - Provided supplementary support to the A/V department. - Created documentation, training procedures, and promotional materials.

• Committee Member - 55th Annual Lewis & Clark Affairs Symposium

  • Sep 2016 - May 2017

  The Lewis & Clark College International Affairs Symposium is the oldest student-run symposium in the country. The focus of the symposium is controversy, emphasizing the confrontation of opposing viewpoints. It the hope that through debate the audience develops a more thorough understanding of the complexities surrounding international dilemmas. As a committee member I helped to find potential speakers and organize the events. I also provided A/V support as well as filming, post-processing and… Show more The Lewis & Clark College International Affairs Symposium is the oldest student-run symposium in the country. The focus of the symposium is controversy, emphasizing the confrontation of opposing viewpoints. It the hope that through debate the audience develops a more thorough understanding of the complexities surrounding international dilemmas. As a committee member I helped to find potential speakers and organize the events. I also provided A/V support as well as filming, post-processing and archiving of the events.