Email Deliverability Manager

• Jun 2023 - Present

Deliverability Consultant

• Feb 2023 - Jun 2023

Senior Deliverability Strategist

• Nov 2021 - Feb 2023

Privacy Officer

• Nov 2021 - Feb 2023

Deliverability Tech Lead

• Jul 2021 - Feb 2023

Senior Consultant

• Jan 2021 - Nov 2021

An inaugural member of the TLI Consulting team, I identify opportunities for account growth and improve client email programs through a privacy, security, and deliverability lens.

Privacy Officer

• Dec 2019 - Nov 2021

Member of the Risk Council responsible for training, auditing with the Systems Administrator, and approving new software.

Senior Deliverability Strategist

• Sep 2018 - Nov 2021

In addition to my client responsibilities I create processes and templates, I backup, mentor, and train strategists, and I am the primary escalation point for difficult deliverability puzzles.

Senior Deliverability Strategist

• Mar 2018 - Sep 2018

In addition to my client responsibilities I create processes and templates, I backup, mentor, and train strategists, and I am the primary escalation point for difficult deliverability puzzles.

Deliverability Strategist

• Aug 2016 - Mar 2018

Reporting, auditing, and rebuilding email strategies to ensure best practices regarding authentication, segmentation, list hygiene, opt-in practices, CAN-SPAM compliance, and more in order to maximize email deliverability.

Marketing Analyst

• Feb 2016 - Jul 2016

Responsibilities included maintaining marketing analytics, HubSpot automation, inbound marketing content, lead nurturing, and paid content marketing strategies including Facebook advertising and Google AdWords.

Network Administrator

• Jan 2016 - Jul 2016

I managed the security and upkeep of the company server, as well as created and implemented processes to streamline the editing and archival process.

Project Manager

• Aug 2015 - Apr 2016

Responsibilities included managing, planning, and story boarding video projects for a variety of clients and needs. Additionally, hiring and working closely with editors and cinematographers in order to take full responsibility for the quality of the finished product and for educating clients in the best way to take advantage of our offerings.

Service Writer

• Mar 2014 - Aug 2015

I was responsible for front-facing service interactions and first impressions. I managed customer expectations and diagnosed Apple products and repaired customer relationships with Apple and with SimplyMac. In the back of house I performed iOS and Macintosh repairs and replacements according to Apple's Warranty. I was responsible for front-facing service interactions and first impressions. I managed customer expectations and diagnosed Apple products and repaired customer relationships with Apple and with SimplyMac. In the back of house I performed iOS and Macintosh repairs and replacements according to Apple's Warranty.

Apple Sales Specialist

• Nov 2012 - Feb 2014

Finding complete solutions for both business and personal users to integrate new Apple products with their existing lives and work. Training new and experienced users to take full advantage of Apple's iOS (6-7) and OS X (Lion-Mavericks) in both group and individual settings. Finding complete solutions for both business and personal users to integrate new Apple products with their existing lives and work. Training new and experienced users to take full advantage of Apple's iOS (6-7) and OS X (Lion-Mavericks) in both group and individual settings.

Personal Assistant

• Jan 2012 - Nov 2012

I acted as Personal Assistant and courthouse Page to Attorney Comins and her colleagues with the DeKalb County Department of Human Services Child Support office. My organizational and interpersonal skills were forged in the hectic courthouse environment, assisting interviews and paperwork, as well as filing, retrieving, and delivering legal documents throughout the courthouse. I acted as Personal Assistant and courthouse Page to Attorney Comins and her colleagues with the DeKalb County Department of Human Services Child Support office. My organizational and interpersonal skills were forged in the hectic courthouse environment, assisting interviews and paperwork, as well as filing, retrieving, and delivering legal documents throughout the courthouse.

Area Director

• 2007 - 2012

I had a wide range of responsibilities over the years, first and foremost was always teaching Scouting and life skills to Boy Scouts in outdoor group settings. I directed and managed multiple areas at various times, including the Nature Area, the 1st Year Camper (Mountain Man) Area, and the 1800s Reenactment (Davis Inn) Area. Additionally, I trained adult leaders in the fundamentals of being effective Scoutmasters as a part of the Adult Leader Training program. I had a wide range of responsibilities over the years, first and foremost was always teaching Scouting and life skills to Boy Scouts in outdoor group settings. I directed and managed multiple areas at various times, including the Nature Area, the 1st Year Camper (Mountain Man) Area, and the 1800s Reenactment (Davis Inn) Area. Additionally, I trained adult leaders in the fundamentals of being effective Scoutmasters as a part of the Adult Leader Training program.