Zacharia Dolal

Full Stack Consultant at York Solutions, LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Minneapolis, Minnesota, United States, US
Languages
  • Somali Native or bilingual proficiency
  • English Native or bilingual proficiency

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Experience

    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Full Stack Consultant
      • Aug 2022 - Present

    • Care Giver
      • Jul 2019 - Present

    • United States
    • Higher Education
    • 300 - 400 Employee
    • Help Desk Specialist
      • Jan 2018 - May 2019

      Worked 18 hours a week in the campus' largest computer lab to troubleshoot students' issues with network connectivity, printers, and related technology. Streamlined the process of responding to issues by implementing a ticketing system and grouping similar issues together to reduce resources and time to complete inbound requests by 2 hours. Answered phone calls, messages, and chatroom, and assisted with scheduling complex issues that required appointments. Trained 3 freshmen help desk technicians in procedures, work ticketing system, and conflict management. Performed software updates and routine maintenance on computers, printers, and copy machines. Show less

    • Security and Investigations
    • 700 & Above Employee
    • Security Officer
      • Sep 2015 - Sep 2018

       Provide a courteous, respectful and pleasant interaction with each client employee and visitor.  Present a good image of the client and its security department.  Prepare logs or reports as required for the site.  Observe and report incidents or suspicious activity to client representatives.  Provide a courteous, respectful and pleasant interaction with each client employee and visitor.  Present a good image of the client and its security department.  Prepare logs or reports as required for the site.  Observe and report incidents or suspicious activity to client representatives.

    • United States
    • Semiconductor Manufacturing
    • 200 - 300 Employee
    • Fabricator
      • Feb 2015 - Sep 2015

Education

  • University of Minnesota
    Bachelor's degree, Computer Science
    2019 - 2021
  • Saint Paul College-A Community and Technical College
    Computer Science Associate Degree
    2014 - 2019
  • Minneapolis South High School

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