Zacharia Dolal
Full Stack Consultant at York Solutions, LLC- Claim this Profile
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Somali Native or bilingual proficiency
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English Native or bilingual proficiency
Topline Score
Bio
Experience
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York Solutions, LLC
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IT Services and IT Consulting
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200 - 300 Employee
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Full Stack Consultant
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Aug 2022 - Present
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Care Giver
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Jul 2019 - Present
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Saint Paul College-A Community and Technical College
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United States
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Higher Education
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300 - 400 Employee
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Help Desk Specialist
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Jan 2018 - May 2019
Worked 18 hours a week in the campus' largest computer lab to troubleshoot students' issues with network connectivity, printers, and related technology. Streamlined the process of responding to issues by implementing a ticketing system and grouping similar issues together to reduce resources and time to complete inbound requests by 2 hours. Answered phone calls, messages, and chatroom, and assisted with scheduling complex issues that required appointments. Trained 3 freshmen help desk technicians in procedures, work ticketing system, and conflict management. Performed software updates and routine maintenance on computers, printers, and copy machines. Show less
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AlliedBarton Security Services
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Security and Investigations
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700 & Above Employee
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Security Officer
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Sep 2015 - Sep 2018
Provide a courteous, respectful and pleasant interaction with each client employee and visitor. Present a good image of the client and its security department. Prepare logs or reports as required for the site. Observe and report incidents or suspicious activity to client representatives. Provide a courteous, respectful and pleasant interaction with each client employee and visitor. Present a good image of the client and its security department. Prepare logs or reports as required for the site. Observe and report incidents or suspicious activity to client representatives.
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Polar Semiconductor
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United States
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Semiconductor Manufacturing
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200 - 300 Employee
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Fabricator
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Feb 2015 - Sep 2015
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Education
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University of Minnesota
Bachelor's degree, Computer Science -
Saint Paul College-A Community and Technical College
Computer Science Associate Degree -
Minneapolis South High School