Senior Project Manager

• Jan 2022 - Present

IT Business Applications Manager

• Aug 2018 - Dec 2021

• Develop professional relations with Metro Systems and establish effective solutions to meet business requirements.• Monitor daily operations of Applications development team and provide regular feedback.• Resolution of Incidents.• Plan a schedule for the safe introduction of new Releases/Patches to meet service requirements. • Develop work schedules and ensure all application work within work schedule.• Develop and maintain System Documentation and Procedures.• Maintenance of new devices and technical support to the Users.

IT Senior Business Analyst

• Feb 2018 - Jul 2018

Developing Cross Departmental Solutions Based on a Mix of Process and Systems InnovationKey Accountabilities• Applications• Project Portfolio Governance• Infrastructure• Device Management• Planning and Forecasting

Business Analyst

• Jun 2017 - Jan 2018

Global Sales Planning and Compensation • Support territory planning activities for 2018 together with the Compensation Managers to ensure optimal opportunity split among the sales teams (520 Sales Representatives) • Ensure that the applications meet compensation needs and are updated to reflect changes to new hires, leavers and movers • Support the payments of the RSS Sales and provide monthly data quality checks reporting to ensure revenue coming in is allocated to the correct sales teams • Prepare summary exhibits to illustrate outcomes from bonus planning • Focal contact point in resolving technical incidents related to Oracle SalesCloud application (Use of SDWH, CRM and JIRA)

IT Applications Operator

• Dec 2015 - Aug 2016

• Managing day by day the smooth execution of the gaming operations regarding the draw processes for De Lotto games, using many different applications (Entering the winning numbers, Recalculating the dividends, Processing the payments, Publishing winners in proper channel, Adjusting the game parameters for each Lotto game, publishing assets on the websites and managing the financial and sales reporting by monitoring the documentation). • Managing De Lotto Lottery Games, including: Numerical games (Lotto 6/45, Lucky Day, Cijferspel, Eurojackpot), Instant Games FOB (Toto – iFlex), Pool Sport Game (Toto 13). • Providing 2nd line support to the users for the resolution of Incidents & problems related to applications operation and assisting the 3rd line support escalations. • Additional knowledge: ITIL Incident Management, IT User Access Management Policy and Authorization Matrix.

Game Operations Assistant

• Jun 2015 - Aug 2015

• Responsible for the merging project by administrating and archiving digitally the library. • Knowledge of ITIL Change Management. • Monitoring and supporting the applications operational tasks for two lotteries. • Knowledge of managing the Lottery Systems and Applications on behalf of Staatsloterij and De Lotto. • Providing Daily Reports regarding the Game Cycle. • Responsible for the merging project by administrating and archiving digitally the library. • Knowledge of ITIL Change Management. • Monitoring and supporting the applications operational tasks for two lotteries. • Knowledge of managing the Lottery Systems and Applications on behalf of Staatsloterij and De Lotto. • Providing Daily Reports regarding the Game Cycle.

Logistics and Warehouse Coordinator

• Dec 2014 - May 2015

• Extensive experience in the strategic planning and transportation of products. • Optimize distribution center inventory levels to meet anticipated demand on time and in the required quantities. • Assisting in the creation of an effective distribution management which can proceed with minimum disruption. • Maintaining efficient quality of electronic products. • Processing customer orders, labelling goods and organizing stock replenishment for the store. • Extensive experience in the strategic planning and transportation of products. • Optimize distribution center inventory levels to meet anticipated demand on time and in the required quantities. • Assisting in the creation of an effective distribution management which can proceed with minimum disruption. • Maintaining efficient quality of electronic products. • Processing customer orders, labelling goods and organizing stock replenishment for the store.

Production and Warehouse Coordinator

• Aug 2014 - Nov 2014

• Working functionally on the production floor within the different areas of process flow (Google Servers): unloading, processing, packing and warehouse. • Knowledge of managing returns and rejections professionally & promptly with suppliers. • Building in quality-feedback loops to the precise prediction of production,delivery performance and procurement. • Creating, developing and implementing procedures required to assemble, test and process the Google Servers. • Provisioning and maintaining Google server equipment.

Project Manager

• Apr 2009 - Sep 2013

Planning and Coordination of various construction projects. Management and Financial Control of the projects and companies targets. • In charge of the project budget for materials, daily operations and human resources. • Analyzing any construction project profitability, revenue, bill rates, utilization and project timescales. • Obtaining all necessary permits and licenses. • Ensuring that all quality control, environmental, health and safety requirements are met. Large-scale Technical Construction Projects with successful completion: • Redevelopment and Landscaping of the “Pedion Areos” Park, Athens Greece. • Construction of the Transfer Station Kerameikos – ATTIKO METRO S.A, Athens Greece.

Business Consultant

• Sep 2008 - Mar 2009

• Consulting the candidates of the NSRF. • Act as intermediary between the candidate entrepreneur and the NSRF by reviewing current business plan, identifying problems and seeking solutions. • Determining and clarifying business and strategic problems via consultation. • Assessing the pros and cons of possible business plan and outlining objectives. • Developing, advising and implementing agreed solutions. • Conducting economotechnical reports and environmental studies. (ISO Authorizations). • Resolving administrative problems by coordinating preparation of reports, analyzing data and identifying solutions.

Operations Assistant

• Jan 2008 - Aug 2008

Responsible for supporting the Senior Manager in growing the business operations, regarding the Shipping Company’s goals. • Coordinating with suppliers to ensure goods are delivered to the vessels • Maintaining the safety standards and environmental management. • Liaison with masters, vendors, superintendents and crew. • Analysis and monitoring of the operational data to ensure potential problems are averted. Responsible for supporting the Senior Manager in growing the business operations, regarding the Shipping Company’s goals. • Coordinating with suppliers to ensure goods are delivered to the vessels • Maintaining the safety standards and environmental management. • Liaison with masters, vendors, superintendents and crew. • Analysis and monitoring of the operational data to ensure potential problems are averted.