Experience

Rocky Mountain Reserve

• Provo, Utah, United States

• Customer Service Representative

  • Mar 2022 - Present

  At this position I was responsible for working with participants and employers to overcome and fix problems and find resolutions for their flexible spending and insurance needs. I learned how to overcome problems that varied every day. While at this job I was able to keep a very high satisfaction rate among our customers. At this position I was responsible for working with participants and employers to overcome and fix problems and find resolutions for their flexible spending and insurance needs. I learned how to overcome problems that varied every day. While at this job I was able to keep a very high satisfaction rate among our customers.



Ford Motor Company

• Provo, Utah, United States

• Service Mechanic

  • Aug 2021 - May 2022

  At this position not only did I learn technical skills about fixing vehicles, but I was also able to create a mindset of overcoming everyday problems. I had to think outside the box and truly come up with alternative solutions to problems that may seem impossible. I also was responsible to talking with customers on a daily basis and ensuring their complete satisfaction. At this position not only did I learn technical skills about fixing vehicles, but I was also able to create a mindset of overcoming everyday problems. I had to think outside the box and truly come up with alternative solutions to problems that may seem impossible. I also was responsible to talking with customers on a daily basis and ensuring their complete satisfaction.



Murdock Hyundai of Lindon

• Lindon, Utah, United States

• Manager

  • Aug 2019 - Apr 2021

  I was responsible for leading 5-8 individuals in upkeep and organization of a large car dealership. While in the manager role I was able to learn how to come up with solutions for various problems. Problems pertaining to, team cohesion, work flow enhancement, and critical decision making. I was responsible for leading 5-8 individuals in upkeep and organization of a large car dealership. While in the manager role I was able to learn how to come up with solutions for various problems. Problems pertaining to, team cohesion, work flow enhancement, and critical decision making.