Experience

Radiant Psychology
• Australia
• Mental Health Care
• 1 - 100 Employee
• Psychologist

  • Aug 2022 - Present


WorkCover Queensland

• Australia
• Insurance
• 700 & Above Employee

• Customer Advisor

  • May 2015 - Present

  I currently manage an industry specific portfolio of customers where I deliver superior case management services to maximise customer and stakeholder engagement whilst influencing durable return to work outcomes. I develop strong and effective relationships, enhance communication with customers and identify trends to assist my relationship managed policy. I currently manage an industry specific portfolio of customers where I deliver superior case management services to maximise customer and stakeholder engagement whilst influencing durable return to work outcomes. I develop strong and effective relationships, enhance communication with customers and identify trends to assist my relationship managed policy.



Queensland Corrective Services

• Australia
• Public Safety
• 700 & Above Employee

• Senior Case Manager / Probation and Parole Case Manager

  • 2013 - 2015

  I ensured a high level of community safety through the case management of offenders within the community in accordance with their assessed risk. I assisted courts and Parole Boards to assess whether offenders were suitable for community-based orders, helped enforce the conditions of court and Parole Board orders and protected the community by assisting offenders to successfully complete their orders. I ensured a high level of community safety through the case management of offenders within the community in accordance with their assessed risk. I assisted courts and Parole Boards to assess whether offenders were suitable for community-based orders, helped enforce the conditions of court and Parole Board orders and protected the community by assisting offenders to successfully complete their orders.