Zach Ocken

Systems Analyst II at Insite Data Services
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Contact Information
us****@****om
(386) 825-5501
Location
Lincoln, Nebraska, United States, US
Skills

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Credentials

  • VMware vSphere: Install, Configure, Manage [V8]
    New Horizons Computer Learning Centers
    Mar, 2023
    - Oct, 2024
  • A+
    CompTIA

Experience

  • Insite Data Services
    • United States
    • Computer Networking
    • 1 - 100 Employee
    • Systems Analyst II
      • Aug 2018 - Present

      Responsible for analyzing, installing, configuring, maintaining and repairing the customer’s network infrastructure and application components while performing a wide variety of tasks; evaluation, maintenance, installation, and training tasks to ensure the customer’s computer network performance meets their satisfaction. Responsible for analyzing, installing, configuring, maintaining and repairing the customer’s network infrastructure and application components while performing a wide variety of tasks; evaluation, maintenance, installation, and training tasks to ensure the customer’s computer network performance meets their satisfaction.

  • Elite Custom Technology
    • Director of Support Services
      • Mar 2014 - Aug 2018

  • Pro-IT Solution
    • Computer Hardware Manufacturing
    • 1 - 100 Employee
    • Manager
      • Jan 2014 - Feb 2014

      Computer repair and managed services Computer repair and managed services

  • jnfs Engineering Co. Last Mile Networks
    • Wireless Services
    • IT Consultant
      • Mar 2013 - Oct 2013

      Responsible for managing the IT services of businesses in the Seward, Nebraska area. Responsible for managing the IT services of businesses in the Seward, Nebraska area.

  • York General Health Care Services
    • Technical Support Specialist
      • May 2011 - Jan 2013

      Responsible for the support and maintenance of 500 computers and printers. Assisted with networking and cabling issues. Responsible for the support and maintenance of 500 computers and printers. Assisted with networking and cabling issues.

  • eFrame
    • Systems Admin II
      • Nov 2010 - May 2011

      Remotely supported Managed Services clients via remote desktop. Assisted users with Active Directory, Exchange, Virus Removal and general desktop issues. Remotely supported Managed Services clients via remote desktop. Assisted users with Active Directory, Exchange, Virus Removal and general desktop issues.

  • Technology Studio, LLC
    • Software Development
    • Technical Support Specialist
      • Jan 2009 - Nov 2010

      Provided hardware and desktop support for remote stores and home office. Developed new ghosting and computer repair procedures Assisted in developing new techniques for “flashing” cell phones Tested New POS software and reported bugs Provided hardware and desktop support for remote stores and home office. Developed new ghosting and computer repair procedures Assisted in developing new techniques for “flashing” cell phones Tested New POS software and reported bugs

  • Cosentry (now TierPoint)
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Technical Support Specialist
      • Dec 2007 - Dec 2009

      Provided remote support for banking end users. Assisted with slow PC’s, VPN connectivity issues, Microsoft Office issues and general desktop support problems Provided remote support for banking end users. Assisted with slow PC’s, VPN connectivity issues, Microsoft Office issues and general desktop support problems

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