Experience

Ripley Renovations LLC
• United States
• Construction
• 1 - 100 Employee
• Carpenter

  • Mar 2023 - Present


Alcove Farms

• United States
• Farming
• 1 - 100 Employee

• Sod Farm Technician

  • Oct 2021 - Nov 2022

  • Created partnerships with farmers, universities, and companies to improve our ability to make wise, ethical and appropriate decisions when deciding the future of the sod operation • Established daily programs geared towards preserving and improving the efficiency and production of the sod operation by creating maintenance schedules for equipment, documenting moisture content of soil, developing a manual for all sod operation practices • Assisted in the business development of the sod operation to establish competitive pricing, timely communication practices, and exceptional product for future cliental Show less



Southwest Airlines

• Airlines and Aviation
• 700 & Above Employee

• Ground Operations Compliance Senior Specialist-Ramp Operations

  • May 2018 - Oct 2021

  - Managed successful project which mitigated a risk level of serious to a risk level of minor for both aircraft damage and injury via the introduction of new equipment to 25k frontline employees as well as timely and thorough coordination with 105 international and domestic stations instructing new processes and procedures - Assisted in saving roughly 50 productive developer hours due to refinement of training material, and saved approx. $50k overall in development costs over the course of 3 projects - Aligned operational marshaling procedures and signals to reinforce compliance between multiple workgroups, improve operational efficiency, and proactively positioned Southwest Airlines with industry and government standards - Oversaw 6 cross-departmental projects with a substantial focus on cost reduction, improved compliance, mitigation of risk for employees, and overall optimization of functionality to operations - Educated frontline employees and leaders on new equipment, initiatives, and revisions to policy and procedure through written publications, training aids/videos, and on-site instruction to improve consistency and effectiveness to the operation in the most efficient timeline. - Performed root cause and risk analysis on current operational procedures and practices in an attempt to improve the safety and efficiency of the frontline operation along with providing governmental agencies briefings and literature to satisfy investigations and modifications being implemented industry wide. - Maintained the procedural compliance manual for the ramp operations and served as an expert in review to revisions on other cross-departmental manuals that would have a direct impact to the ground operation. - Researched policy and procedures to identify outdated or noncompliant documentation and establish the review process to correct the inconsistency Show less

• Central Baggage Support Specialist

  • Aug 2016 - May 2018

  - Individually tasked with auditing and providing general support to 21 baggage service offices in the operation to improve efficiency, consistency, and hospitality to our employees and customers - Created reports and held briefings with senior leaders to share audit results, risk evaluation, and continuous improvement opportunities that can be made for the frontline employees - Researched policy and procedures to identify outdated or noncompliant documentation and establish the review process to correct the inconsistency- Performed bi-annual audits for 20+ baggage service offices looking over customer service performance, inventory management, policy retention, FAA signage, and proper handling of customer assets. Each audit would be briefed and complied for senior leadership and frontline leaders to be informed along with helpful steps to become compliant and equipped for success in their operation. Show less

• Ramp Agent

  • Aug 2015 - Aug 2016

  - Employed organization, communication and analytical skills to ensure the weight and balance accuracy of cargo and baggage on departing aircraft - Leveraged attention to detail to verify flight safety for roughly 2,100 flights through visual inspections - Controlled the handling and transferring of approx. half a million pieces of cargo and baggage to their appropriate designated stations - Completed safety inspections of equipment and aircraft to ensure safe operation before and after aircraft servicing Show less



Park Cities Baptist Church

• United States
• Religious Institutions
• 1 - 100 Employee

• Sports Ministry Intern & Coach

  • May 2014 - Aug 2015

  My first job out of college, I managed the youth basketball program and supported the daily operations. My first job out of college, I managed the youth basketball program and supported the daily operations.



Dallas Baptist University

• United States
• Higher Education
• 700 & Above Employee

• Athletic Department Field Maintenance Specialist

  • Oct 2011 - Apr 2014

  - Assisted in the set-up and tear-down of all athletic tournaments and game day operations for 5 different athletic sports. - Maintained high operational standards of turf grass to ensure acceptable playing and practicing surfaces for the university athletes and invited guests. - Learned and educated team members of proper turf management practices that included: aerating, top dressing, fertilizing, over-seeding, irrigation install and repair, dirt work, painting, equipment maintenance, and mowing. Show less