Zach kennedy
Assistant General Manager at Punaluu Bake Shop- Claim this Profile
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Bio
Credentials
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ICS-100 Incident Command Systems
FEMAFeb, 2022- Oct, 2024 -
IS-00200 Incident command system for Initial Response
FEMAFeb, 2022- Oct, 2024 -
IS-0700 National incident management system.
FEMAFeb, 2022- Oct, 2024
Experience
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Punaluu Bake Shop
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Retail
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1 - 100 Employee
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Assistant General Manager
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Sep 2022 - Present
As the Assistant General Manager at Punalu'u Bakeshop in Hawaii, I support the Chief Operating Officer in managing daily operations, ensuring efficiency and productivity in both the retail and production departments. I actively cultivate strong relationships with key clients such as Costco, Walmart, Safeway, and high-end restaurants, consistently providing exceptional service and exceeding expectations. In this role, I also develop and implement strategies to enhance product quality, customer satisfaction, and overall performance in a large retail and production environment. My responsibilities include coordinating staff, training, and development, promoting a positive work culture and employee satisfaction. I manage productivity, balancing customer demands with waste minimization, and ensure adherence to food safety and sanitation guidelines, maintaining a clean and safe working environment at all times. I analyze various data reports to identify trends, opportunities, and areas for improvement, collaborating with the COO to implement changes. In addition, I address and resolve customer concerns, consistently maintaining the highest level of satisfaction and loyalty. I collaborate with the marketing team to create promotional campaigns, special events, and initiatives to drive foot traffic and increase revenue. Staying informed of industry trends, competitor activity, and market conditions, I contribute to maintaining the company's competitive edge. Show less
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Artificial Intelligence Specialist
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Jan 2020 - Present
NeuralNexus is a freelance AI specialist who offers comprehensive training in the fundamentals of AI technology and showcases digital assets created with AI. Through hands-on instruction and real-world examples, NeuralNexus helps individuals and organizations understand the power of AI and how it can be used to enhance their work. From developing custom models and algorithms to creating digital art and media, NeuralNexus demonstrates the diverse applications of AI in the modern world. With a focus on neural networks and machine learning, NeuralNexus provides clients with the knowledge and tools they need to harness the power of AI for their own purposes. Whether you're a business owner, artist, or simply someone interested in learning more about AI, NeuralNexus is here to help you explore the possibilities. Show less
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Allied Universal
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United States
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Professional Services
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700 & Above Employee
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Heliaus
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Jan 2022 - Present
HELIAUS is a sophisticated Artificial Intelligence (AI)-driven solution that goes beyond the outmoded "detect and respond" model of risk management. More than just a tour or incident management system, HELIAUS is a comprehensive workforce management solution that uses powerful algorithms to generate risk-adverse recommendations to keep your security professionals connected and engaged, situationally informed, and armed with the right recommendations to effectively create safer, more secure environments. Utilizing the power of insight, we capture data, historical context and impact trending, AI algorithms identify patterns of risk and optimize modeling for incident reduction. Action, workflows, dynamic tours and prescriptive post orders- Real time tour monitoring equals results you want. A never ending trifecta of data that builds and improves on the previous cycle. Show less
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Community Manager
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Oct 2014 - Feb 2022
As a Community Manager, my responsibilities include developing and implementing community engagement strategies to foster a positive and active online environment. I monitor and manage online community platforms such as social media channels, forums, and websites, while addressing community inquiries and concerns in a timely manner. Collaborating with cross-functional teams, including marketing, product development, and customer support, ensures a cohesive brand message and user experience. I create and curate engaging content, analyze community engagement metrics, and develop relationships with key influencers and industry professionals. Organizing and participating in community events, implementing and enforcing community guidelines, and staying informed of industry trends are also essential aspects of my role. In this position, I utilize excellent communication and interpersonal skills, a strong understanding of social media platforms, creative content creation abilities, and analytical skills to interpret community engagement data. Collaboration, teamwork, organizational skills, problem-solving abilities, and adaptability are also critical for success as a Community Manager. Show less
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Oatridge Security Group, Inc.
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United States
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Security and Investigations
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1 - 100 Employee
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Security Professional
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Feb 2014 - Mar 2021
As an armed security professional, I provided protection to federal and state agencies at diverse locations, ensuring the safety and security of employees and property. I performed personal security details and offered armed protection at critical infrastructure sites for the Department of Defense (DOD), Environmental Protection Agency (EPA), and other federal agencies, maintaining a Top Secret clearance. I responded to emergencies swiftly and effectively, offering knowledgeable assistance when needed. With a focus on safety and officer awareness, I developed and implemented improved training methods. As a certified Washington state guard trainer, I held a valid license and extended my expertise to private security for businesses and individuals throughout the state of Washington. My responsibilities also included providing armed security at events, as well as managing access and control points. Show less
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United States Air Force
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United States
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Defense and Space Manufacturing
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700 & Above Employee
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Enlisted
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Feb 2009 - Nov 2014
During my service as a member of the United States Air Force, I upheld the responsibility to support and defend the Constitution of the United States, demonstrating honor, integrity, and dedication. I adhered to the Air Force's core values and military regulations while maintaining a high level of physical fitness and mental resilience. My role involved collaborating effectively with fellow service members, completing specialized training in my assigned field, and contributing to mission success. I actively participated in exercises and operations to ensure national security, both domestically and internationally, while constantly seeking opportunities for personal and professional development to strengthen my skills and knowledge. Show less
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Education
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2023 - 2026
American Military University
Bachelor of Business Administration - BBA, Business, Management, Marketing, and Related Support Services -
2020 - 2022
American Military University
Bachelor's degree, Crisis/Emergency/Disaster Management -
2014 - 2017
American Military University
Bachelor's degree, Homeland Security
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