Zach Frjelich

Operations Support / Communications Specialist at Rose Paving Company
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Location
US

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Credentials

  • Technical Support Fundamentals
    Coursera
    Mar, 2020
    - Sep, 2024

Experience

    • Operations Support / Communications Specialist
      • Feb 2016 - Present

      -Creating property take-offs.-Communicating scheduling information with clients.-Liaison between project managers and clients.-Planning, executing and monitoring monthly work routes for internal crews.-Submitting per diem requests for crews on the road.-Scoping repair sites and creating repair maps for sales team and project managers.-Training new employees.-Assisting other departments as-needed.

    • Procurement Coordinator
      • Jul 2015 - Feb 2016

      -Processing repair requests from customers.-Submitting quote requests to alliance members.-Reviewing and negotiating costs with alliance members.-Creating estimates for sales reps to submit to clients.

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Exhibit Services Coordinator
      • May 2013 - Jun 2015

      -Requesting service quotes and scheduling services for clients. -Creating proposals, purchase orders and reconciling bills. -Submitting orders to contractors on clients’ behalf. -Placing orders for portable and modular exhibit items with vendors. -Filing claims for lost or damaged display material. -Working with labor teams to ensure a seamless show experience for clients. -Leading pre-show meetings with I&D teams to discuss expectations. -Overseeing booth pack down and shipping. Show less

    • Client Services Coordinator
      • Jan 2012 - Oct 2012

      -Support logistics for shows ranging from large annual expos to small one-time commitments. -Creating contracts and proposals for standard and custom display projects. -Liaison between clients and graphics department on dimension changes, proofs/revisions and approvals on all show signage. -Address client pre-show needs (e.g., floor plan/booth package changes, kit updates, contract issues, etc.) and post-show concerns (e.g., lost freight, invoicing issues, etc.). -Responsible for ordering all portable and modular exhibit items from vendors. -Partner with show management to ensure all aspects of the show run smoothly and deadlines are met. Show less

    • Afghanistan
    • Retail
    • 700 & Above Employee
    • Customer Service Representative
      • Apr 2011 - Dec 2011

      -Assisted customers with product information. -Handled returns and defective merchandise issues. -Initiated an overhaul of store room procedure to improve efficiency and organization. -Assisted customers with product information. -Handled returns and defective merchandise issues. -Initiated an overhaul of store room procedure to improve efficiency and organization.

    • United States
    • 1 - 100 Employee
    • Exhibitor Sales Coordinator
      • Oct 2007 - Jul 2009

      -Quote and book logistics orders.-Receive, edit and process exhibitor orders. -Assist Exhibits & Design department with orders and requests. -Aid exhibitors with forms and product information. -Attend meetings with account managers and show management.-Call exhibitors pre-show to address questions and concerns.

    • Exhibitor Services Coordinator
      • Apr 2007 - Oct 2007

      -Track customer freight. -Answer phones and collected customer information for company database. -Received and edited exhibitor orders.-Sent invoices and forms to exhibitors. -Assist exhibitors with forms and product information. -Research charges and requested credits for exhibitors.

    • Pool Supervisor
      • Jun 2006 - Apr 2007

      -Oversaw day to day operations. -Supervised pool host and lifeguard duties. -Assisted employees with difficult guests. -Organized weekly schedules, daily and closing rotations. -Assisted in hiring and interviewing potential employees. -Oversaw day to day operations. -Supervised pool host and lifeguard duties. -Assisted employees with difficult guests. -Organized weekly schedules, daily and closing rotations. -Assisted in hiring and interviewing potential employees.

Education

  • University of Wisconsin-Oshkosh
    Bachelor's, Leadership Development
    2010 - 2011
  • UNLV
    Trade Shows and Conventions
    2002 - 2006

Community

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