Zach Freisem

Cloud Operations Center Technician at Joyent
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Contact Information
us****@****om
(386) 825-5501
Location
Denver Metropolitan Area, US
Languages
  • English Native or bilingual proficiency

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Bio

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Experience

  • Joyent
    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Cloud Operations Center Technician
      • Nov 2021 - Present

  • Maintech, Incorporated
    • United States
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • Desktop Engineer
      • Jul 2020 - Nov 2021

    • Refresh Technician
      • Nov 2018 - Jul 2020

      Configured, deployed, and installed new computer hardware, peripherals, software for new hires and transfers, ensuring all user data was transferred during the refresh process.Diagnosing and troubleshooting problems with hardware, post-refresh.Worked with users both onsite and remote to resolve connectivity and software issues on laptops and desktops.Worked alongside the procurement team and used ServiceCentral to maintain tracking info of all deployed hardware.Recovered and catalogued returned computer hardware from offboarding users.

Education

  • Eaglecrest High School
    High School Diploma
    2006 - 2010

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