Experience

Dichtomatik

• Germany
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Data Specialist

  • May 2017 - Oct 2020

  Excellent typing and computer navigational skills strongly required to accomplish daily activities Typing anywhere between 200-500 lines a day, pending call volume Process and manage multiple company’s invoicing, including Fastenal and IDC Marketplace Keeping close contact with various colleagues from several teams and Dichtomatik branches that are located in Shakopee, Canada, Houston, and Durham to complete daily tasks Assisting in implementing a new… Show more Excellent typing and computer navigational skills strongly required to accomplish daily activities Typing anywhere between 200-500 lines a day, pending call volume Process and manage multiple company’s invoicing, including Fastenal and IDC Marketplace Keeping close contact with various colleagues from several teams and Dichtomatik branches that are located in Shakopee, Canada, Houston, and Durham to complete daily tasks Assisting in implementing a new Fastenal EDI system that vastly improved time efficiency Answer customer inquiries regarding order status, tracking numbers, and quoting products Show less Excellent typing and computer navigational skills strongly required to accomplish daily activities Typing anywhere between 200-500 lines a day, pending call volume Process and manage multiple company’s invoicing, including Fastenal and IDC Marketplace Keeping close contact with various colleagues from several teams and Dichtomatik branches that are located in Shakopee, Canada, Houston, and Durham to complete daily tasks Assisting in implementing a new… Show more Excellent typing and computer navigational skills strongly required to accomplish daily activities Typing anywhere between 200-500 lines a day, pending call volume Process and manage multiple company’s invoicing, including Fastenal and IDC Marketplace Keeping close contact with various colleagues from several teams and Dichtomatik branches that are located in Shakopee, Canada, Houston, and Durham to complete daily tasks Assisting in implementing a new Fastenal EDI system that vastly improved time efficiency Answer customer inquiries regarding order status, tracking numbers, and quoting products Show less



Verizon Wireless

• United States
• Retail
• 1 - 100 Employee

• Customer Service Specialist

  • Nov 2015 - Apr 2016

  Assisted clients calling in about various questions regarding their experience with Verizon Wireless. Solved billing inquiries, troubleshooting equipment, changing phone plans, answering general questions about products and services offered. Many different promotions were held, getting used to change was vital to succeed at this position. Communication skills vastly improved along with developing strong interpersonal, negotiation, and critical thinking skills. Assisted clients calling in about various questions regarding their experience with Verizon Wireless. Solved billing inquiries, troubleshooting equipment, changing phone plans, answering general questions about products and services offered. Many different promotions were held, getting used to change was vital to succeed at this position. Communication skills vastly improved along with developing strong interpersonal, negotiation, and critical thinking skills.



Course Hero, Inc.

• Business Development Intern

  • Oct 2014 - Mar 2015

  Business Development Intern at Course Hero Inc. Website is based out of Redwood City, California. Responsibilities include uploading school documents of the student population to the website for the mutual advancement of students accessing the website. Students are able to view documents uploaded to help them throughout their academic career. Business Development Intern at Course Hero Inc. Website is based out of Redwood City, California. Responsibilities include uploading school documents of the student population to the website for the mutual advancement of students accessing the website. Students are able to view documents uploaded to help them throughout their academic career.



FUN.com

• United States
• Retail Apparel and Fashion
• 100 - 200 Employee

• Customer Service Representative

  • Oct 2014 - Nov 2014

  Worked at the call center and the online chat center for Fun.com and all of its affiliated websites. Received numerous calls and chats from customers regarding order information, placing orders, tracking information, along with a variety of different questions. Communication and interpersonal skills were a must. Worked at the call center and the online chat center for Fun.com and all of its affiliated websites. Received numerous calls and chats from customers regarding order information, placing orders, tracking information, along with a variety of different questions. Communication and interpersonal skills were a must.



MainGate Inc.

• United States
• Retail
• 1 - 100 Employee

• Team Member

  • Jul 2014 - Aug 2014

  Worked at the merchandise tent during the Minnesota Vikings training camp. Stocked shelves, assisted customers in finding merchandise, cooperated with other team members Worked at the merchandise tent during the Minnesota Vikings training camp. Stocked shelves, assisted customers in finding merchandise, cooperated with other team members



Minnesota State University, Mankato

• United States
• Higher Education
• 700 & Above Employee

• Receptionist - College of Business - Advising Center

  • Aug 2012 - Aug 2014

  Answer questions for students, making appointments for students to see their respective advisers, sort files, general clerical duties

• Receptionist - Continuing Eduction - Alumni Foundation Center

  • May 2013 - Aug 2013

  Assigned alumni and non students a student ID so they could register for classes post-graduation, general clerical work

• Team Member

  • Jul 2013 - Aug 2013

  Worked at the merchandise tent during the Minnesota Vikings training camp. Stocked shelves, assisted customers in finding merchandise, cooperated with other team members Worked at the merchandise tent during the Minnesota Vikings training camp. Stocked shelves, assisted customers in finding merchandise, cooperated with other team members



Southwest Minnesota State University

• Afghanistan
• Higher Education
• 200 - 300 Employee

• Receptionist - Residence Life

  • Aug 2011 - May 2012

  Assisted students with checking out items, answered questions in person and over the phone, sorted and delivered mail to separate housing units. Assisted students with checking out items, answered questions in person and over the phone, sorted and delivered mail to separate housing units.



State Farm

• United States
• Insurance
• 700 & Above Employee

• Caller

  • Jun 2011 - Aug 2011

  Made calls to our clients to ask if they were interested in a free auto insurance quote Made calls to our clients to ask if they were interested in a free auto insurance quote