Experience

Avondale Group

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Assistant Service Manager

  • Jan 2019 - Present

  Grapevine, Texas, United States Assistant Service Manager / fleet and Sprinter Assistant Service Manager Responsibilities include overseeing and managing customer concerns regarding mechanical issues, maintenance items, safety issues, and preservation ascetics while remaining up-to-date on the repair process, as well as… • Cost estimations • Organizing and handling customer complaints • Translating customer repair problems into standard repair terminology • Identify required automotive maintenance and offer… Show more Assistant Service Manager / fleet and Sprinter Assistant Service Manager Responsibilities include overseeing and managing customer concerns regarding mechanical issues, maintenance items, safety issues, and preservation ascetics while remaining up-to-date on the repair process, as well as… • Cost estimations • Organizing and handling customer complaints • Translating customer repair problems into standard repair terminology • Identify required automotive maintenance and offer service advice • Maintain a positive relationship with clients

• Drive Manager

  • Jun 2018 - Jan 2020

  Grapevine, Texas, United States Drive manager was in charge of all support staff valet/carwash helped advisor diagnose cars on the drive with clients performed quick warranty repairs on the service drive

• Mechanical Technician

  • Aug 2015 - May 2018

  Grapevine, Texas, United States Mercedes Benz certified technician



Universal Technical Institute, Inc.

• United States
• Higher Education
• 700 & Above Employee

• Student

  • Mar 2014 - Aug 2015

  Dallas-Fort Worth Metroplex UTI auto and diesel technical school • 99.6 % attendance • 4.0 GPA



US Army

• United States
• Law Enforcement
• 1 - 100 Employee

• Army

  • Feb 2008 - Mar 2014

  South Korea Served in the US Army as a 19K armor crew man