Experience

Discover Financial Services

• United States
• Financial Services
• 700 & Above Employee

• AML Investigator

  • Nov 2020 - Present

• KYC Associate

  • Jan 2019 - Nov 2020

  I perform Enhanced Due Diligence (EDD) on high-risk accounts and review new customer accounts through a periodic review process. I also help collect Customer Identification Program (CIP) information and complete risk assessment questionnaires. Reviews may result in escalating the unusual activity to the Financial Intelligence Unit (FIU).

• Financial Crimes Analyst

  • Apr 2016 - Jan 2019

  I investigate internally-generated alerts by conducting full case-level investigations related to a variety of potential Fraud situations. I also complete Suspicious Activity Report (SAR) recommendations to our internal Quality Control team who then files them with the U.S.Treasury's Financial Crimes Enforcement Network (FinCEN).



Huntington National Bank

• United States
• Banking
• 700 & Above Employee

• Financial Intelligence Admin

  • Dec 2014 - Apr 2016

  I work on the investigations team in the AML/BSA department at Huntington

• Mortgage Consultant

  • Nov 2012 - Dec 2014

  Managed a high-volume workload within a deadline-driven environment. Resolved an average of 550 inquiries in any given week and consistently met performance benchmarks in all areas (speed, accuracy, volume).Became the lead "go-to" person for new reps and particularly challenging calls as one of the company’s primary mentors/trainers of new employees.Officially commended for initiative, enthusiasm, persuasiveness, intense customer focus and dependability in performance evaluations.



Best Buy

• Retail
• 700 & Above Employee

• Sales

  • Oct 2009 - Jan 2010

  Assisted customers with questions which required working knowledge of most products in the store. Despite short seasonal employment, was promoted to security team and monitored customers closely to deter them from theft or destruction of property Assisted customers with questions which required working knowledge of most products in the store. Despite short seasonal employment, was promoted to security team and monitored customers closely to deter them from theft or destruction of property