Experience

Forefront Living

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Financial Analyst

  • Feb 2023 - Present



Baylor Scott & White Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Financial Advisor II

  • Dec 2021 - Feb 2023



Compass Professional Health Services

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• • Aug 2019 - Dec 2021

• • Jun 2016 - Dec 2021

  o Promoted to a supervisory role, I lead the selection, training, development, and mentorship of 3 to 5 Associateso Manage teams and personal daily and weekly performance to meet and exceed workflow expectationso Daily experience with complaint resolution including external clients and internal employeeso Serve workplace culture by collecting department suggestions and providing actionable proposals to management via Compass Culture Champions and Withinnovtion campaignso Create feedback mechanisms for department through focus groups and employee surveys resulting in increased morale and opportunities to be heardo Own the business-critical work of the volume distribution process for our 100+ employee departmento Influence talent acquisition via new hire interviews, vetting 60+ candidateso Maintain Associate Consultant responsibilities alongside leadership roleo Designated as one of 5 Senior Associates performing management duties while consulting managers are out of office Show less

• • Sep 2013 - Jun 2016

  o Excelled in customer service helping clients reduce costs and navigate he healthcare systemo Compiled a robust working knowledge of healthcare billing, benefits, costs, and challengeso Built and sustained positive client relationships from entry-level employees to key corporate decision-makerso Fostered effective and efficient communication through email, mail, and phone to 30+ members dailyo Extensive research and communication management of approximately 15-20 solutions