Experience

VIXICOM, LLC

• Dominican Republic
• Outsourcing and Offshoring Consulting
• 100 - 200 Employee

• Sales Supervisor

  • Aug 2019 - Present

  - Overseeing employee performance, correct problems, and increaseefficiency to maintain productivity targets.- Train employees in effective strategies to meet operational and salesgoals.

• Outbound Sales Specialist

  • Jul 2018 - Jul 2019

  Contacted customers to upsell them additional products/services and/oroffer upgrades to current ones.



Advensus

• Dominican Republic
• Outsourcing and Offshoring Consulting
• 200 - 300 Employee

• Collections Specialist

  • Jan 2018 - Jul 2018

  Assisted debtors with payment options and arranged installment agreements. Assisted debtors with payment options and arranged installment agreements.



AloricaDR

• Dominican Republic
• Outsourcing and Offshoring Consulting
• 200 - 300 Employee

• Sales Specialist

  • Nov 2016 - Nov 2017

  Built rapport with customers and assessed needs to make product recommendations and upsell. Built rapport with customers and assessed needs to make product recommendations and upsell.



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Specialist

  • Sep 2016 - Jun 2017

  Achieved high satisfaction rating through proactive one-call resolutions of customer issues. Achieved high satisfaction rating through proactive one-call resolutions of customer issues.