Experience

Mandit Solutions Pvt Ltd.

• Director Key account Management and Sales

  • Nov 2018 - Present

  Developing and sustaining strong relationships with key clients in Information Technology and B2B domain. Collaborating with team of professionals drawn from leading Martech domain—across B2B marketing orchestration, and programmatic advertising. Serving as primary voice in the management and handling of any client escalations. Being a lead spokesperson and an ambassador. Ensuring consistency between client agreements and deliverables. Strategic planning to improve client results. Ensuring the professional services relationship between Mandit and its clients are profitable. Show less



Microsoft

• United States
• Software Development
• 200 - 300 Employee

• Technical Account Manager

  • Jun 2016 - Oct 2018

  As a Technical Account Manager (TAM), served as the first point of contact between Microsoft and client accounts—those that have a technology support contract with Microsoft Services. Investigating the client’s business objectives and understanding the problems and figuring out where technology can create business impact and developing a strategic solution roadmap. Leading the proposed solution work-streams to bring clients to their future state. Partnered with Account Sales Development teams to build relationships with decision makers, business contacts, and influencers. Building, maintaining and leveraging strong relationships with Business Decision Makers (BDMs) within each customer. Orchestrated reactive and proactive support offerings related to an organization’s operation and optimization of their IT infrastructure and overall business goals through quality Service Delivery Management. Frequently conduct and coordinate tactical operations reviews with client teams. Show less



IBM

• IT Services and IT Consulting
• 1 - 100 Employee

• Business Development Manager

  • Feb 2015 - May 2016

  Researching and identifying new business opportunities - including new markets, growth areas, trends, customers, partnerships, products and services. Developing a growth strategy focused both on financial gain and customer satisfaction. Identifying and mapping business strengths and customer needs. Nurturing and developing long term relationships with key customers/clients accounts. Collaboration with design and production teams to ensure contracted product specifications are executed on-time and as agreed. Developing goals for the development team and business growth and ensuring they are met. Seeking ways of improving the way the business operates and developing new markets to improve sales. Show less



Yash Enterprises

• India
• Mining
• 1 - 100 Employee

• Senior Sales Executive

  • Jan 2013 - Feb 2015

  Establishing new business, organizing Sales visits and meeting the sales targets. Aiming to achieve monthly and annual sales goals. Conducting market research to identify selling possibilities and evaluate customer needs. Setting up meetings with potential clients and helping them with their sales targets. Negotiating deals and collaborating with team members to achieve better results. Identifying the product improvements and preparing reports by collecting, analyzing the information. Show less