Yvonne Gaskin
Program Manager at Fair Trade USA- Claim this Profile
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Bio
John King
I had the pleasure of working with Yvonne in her project manager capacity on a few recent projects. Yvonne's organized approach and continued push to completion led to successes on projects that were easily classified as challenging. I recommend Yvonne as a project manager to prospective employers.
Robert Blalock
My name is Robert Blalock and I am the Vice President of Professional Services for Health Plan Services. This letter is intended to serve as a reference letter for Yvonne Gaskin. I’ve known Yvonne for a number of years and I had the pleasure of working with her recently at HealthPlan Services where she performed as a Sr. Project Manager. Yvonne managed several different types of customer-facing initiatives and is a self-motivated professional that needs very little supervision. During her time at HPS, she exhibited a great attitude and a willingness to work hard on various projects in a sometimes chaotic environment. Yvonne proved on many occasions that she can handle customer facing issues and team management to ensure delivery of critical tasks and was an important part of the success managing our biggest client during our busiest time. Yvonne is respected by her peers and fostered great team working relationships and consistently delivered her tasks. Her pleasant demeanor and insight was a valuable asset and would be to any growing organization, which is why I feel I can recommend her as she continues her career.
John King
I had the pleasure of working with Yvonne in her project manager capacity on a few recent projects. Yvonne's organized approach and continued push to completion led to successes on projects that were easily classified as challenging. I recommend Yvonne as a project manager to prospective employers.
Robert Blalock
My name is Robert Blalock and I am the Vice President of Professional Services for Health Plan Services. This letter is intended to serve as a reference letter for Yvonne Gaskin. I’ve known Yvonne for a number of years and I had the pleasure of working with her recently at HealthPlan Services where she performed as a Sr. Project Manager. Yvonne managed several different types of customer-facing initiatives and is a self-motivated professional that needs very little supervision. During her time at HPS, she exhibited a great attitude and a willingness to work hard on various projects in a sometimes chaotic environment. Yvonne proved on many occasions that she can handle customer facing issues and team management to ensure delivery of critical tasks and was an important part of the success managing our biggest client during our busiest time. Yvonne is respected by her peers and fostered great team working relationships and consistently delivered her tasks. Her pleasant demeanor and insight was a valuable asset and would be to any growing organization, which is why I feel I can recommend her as she continues her career.
John King
I had the pleasure of working with Yvonne in her project manager capacity on a few recent projects. Yvonne's organized approach and continued push to completion led to successes on projects that were easily classified as challenging. I recommend Yvonne as a project manager to prospective employers.
Robert Blalock
My name is Robert Blalock and I am the Vice President of Professional Services for Health Plan Services. This letter is intended to serve as a reference letter for Yvonne Gaskin. I’ve known Yvonne for a number of years and I had the pleasure of working with her recently at HealthPlan Services where she performed as a Sr. Project Manager. Yvonne managed several different types of customer-facing initiatives and is a self-motivated professional that needs very little supervision. During her time at HPS, she exhibited a great attitude and a willingness to work hard on various projects in a sometimes chaotic environment. Yvonne proved on many occasions that she can handle customer facing issues and team management to ensure delivery of critical tasks and was an important part of the success managing our biggest client during our busiest time. Yvonne is respected by her peers and fostered great team working relationships and consistently delivered her tasks. Her pleasant demeanor and insight was a valuable asset and would be to any growing organization, which is why I feel I can recommend her as she continues her career.
John King
I had the pleasure of working with Yvonne in her project manager capacity on a few recent projects. Yvonne's organized approach and continued push to completion led to successes on projects that were easily classified as challenging. I recommend Yvonne as a project manager to prospective employers.
Robert Blalock
My name is Robert Blalock and I am the Vice President of Professional Services for Health Plan Services. This letter is intended to serve as a reference letter for Yvonne Gaskin. I’ve known Yvonne for a number of years and I had the pleasure of working with her recently at HealthPlan Services where she performed as a Sr. Project Manager. Yvonne managed several different types of customer-facing initiatives and is a self-motivated professional that needs very little supervision. During her time at HPS, she exhibited a great attitude and a willingness to work hard on various projects in a sometimes chaotic environment. Yvonne proved on many occasions that she can handle customer facing issues and team management to ensure delivery of critical tasks and was an important part of the success managing our biggest client during our busiest time. Yvonne is respected by her peers and fostered great team working relationships and consistently delivered her tasks. Her pleasant demeanor and insight was a valuable asset and would be to any growing organization, which is why I feel I can recommend her as she continues her career.
Credentials
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ITIL v3 Foundations
AXELOS Global Best PracticeDec, 2016- Nov, 2024 -
Scrum Master Certified
SCRUMstudy - Accreditation Body for Scrum and Agile;Download Free Scrum Body of Knowledge(340 pages)Dec, 2016- Nov, 2024 -
Scrum Product Owner Certified
SCRUMstudy - Accreditation Body for Scrum and Agile;Download Free Scrum Body of Knowledge(340 pages)Dec, 2016- Nov, 2024
Experience
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Fair Trade USA
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United States
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International Trade and Development
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100 - 200 Employee
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Program Manager
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May 2023 - Present
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Slack
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United States
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Technology, Information and Internet
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700 & Above Employee
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Senior Technical Program Manager
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Dec 2021 - Jan 2023
Portfolio and program management of Cloud and Identity Management book of work at Slack (acquired by Salesforce). Consulting through LeadStack Portfolio and program management of Cloud and Identity Management book of work at Slack (acquired by Salesforce). Consulting through LeadStack
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Randstad
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Netherlands
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Human Resources Services
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700 & Above Employee
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PMO Senior Project Manager - Digital Transformation
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Mar 2021 - Dec 2021
Managed a $4M digital transformation initiative to provide an end-to-end digitized staffing process through a multi-sided platform that enables direct connection between customers and talent. Managed a $4M digital transformation initiative to provide an end-to-end digitized staffing process through a multi-sided platform that enables direct connection between customers and talent.
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Centene Corporation
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United States
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Hospitals and Health Care
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700 & Above Employee
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Senior Project Manager
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Oct 2020 - Mar 2021
Managed a digital transformation initiative to implement Medicare Appeals effort within the iCarePath application, a vendor managed solution designed to handle appeals, grievances, and disputes. Consulting at Centene through Hays. Managed a digital transformation initiative to implement Medicare Appeals effort within the iCarePath application, a vendor managed solution designed to handle appeals, grievances, and disputes. Consulting at Centene through Hays.
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Citi
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United States
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Financial Services
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700 & Above Employee
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PMO Senior Project Manager - Portfolio Management / Governance
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Jun 2017 - May 2020
Managed governance activities across a $43M portfolio, consisting of multiple Securities and Robotics Process Automation projects/business critical milestones that span multiple business units. Annual budget development and management; worked with leadership to fine tune book of work prioritization. Heavy financial and resource allocations planning. Executed program and project tracking to ensure adherence to Citi program and project management procedure. Trained project managers on the Program and Project Management Procedure (PPMP) and project management best practices. SDLC and Agile task force member of a committee responsible for assessing and developing program and project management processes and standards for the organization. Managed Markets Integration project consisting of technical mandatory enhancements and other Markets enhancements. Consulting at Citibank through SANS Consulting Show less
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HealthPlan Services
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United States
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Insurance
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200 - 300 Employee
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PMO Senior Project Manager
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Mar 2016 - Jan 2017
Managed delivery of enterprise application development projects for several SaaS products. Worked with the business to determine scope. Developed project plan and approach. Built and manage the project schedule, identifying the critical path and potential risks. Developed and managed risk management plan. Developed and managed project budget. Reported project and program status to senior management. Consulting through Mastech Digital Managed delivery of enterprise application development projects for several SaaS products. Worked with the business to determine scope. Developed project plan and approach. Built and manage the project schedule, identifying the critical path and potential risks. Developed and managed risk management plan. Developed and managed project budget. Reported project and program status to senior management. Consulting through Mastech Digital
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PwC
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Professional Services
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700 & Above Employee
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Senior Manager - Program and Delivery Management
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2006 - 2013
Point of contact for a portfolio of applications supporting a $34M Tax business unit and 7 engagement teams (250 internal users; 100 external users). Portfolio consisted of several critical applications with feeds to both internal and external client applications. Point of contact and IT liaison for all new work and support escalations. Worked with practice leadership to identify and prioritize IT book of work. Developed and managed a multi-year roadmap. Program and delivery management for multiple, concurrently running projects as well as other IT initiatives including support, security assessments, Safe Harbour assessments, procurement, and operations. Identified and implemented improvements in support and project delivery for the space.Developed and managed a $4.2M - $10M technology budget. Reconciled budget monthly to actual charges and proactively looked to reduce cost overruns. Developed project business cases and presented to governance board for approval. Developed and delivered presentations to both key internal executive (business and IT leadership) as well as external executive stakeholders. Delivered status on both projects and technical support issues and presentations on new technology feasibility. • Worked with Enterprise Architecture to conceptualize the new Batch Export System product into the portfolio resulting in a new service offering and $350K in fees. Collaborated with client and internal resources to implement new software product to automatically upload critical tax regulatory data to clients’ online banking systems.• Delivered more than 20 successful application projects collaborating with internal, vendor and external client resources. Projects included application enhancements, hardware refresh to on-board a significant new client ($16M revenue), 2 new disaster recovery instances for a major client, data center relocation, Turbo Tax Integration, re-platform for a key application and new tools to support busy season processing. Show less
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IT Infrastructure Configuration Manager
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2005 - 2006
Managed configuration database for the enterprise. Analyzed and ensured new and existing infrastructure components are in adherence to established configuration standards. Interfaced with all groups within operations to understand system enhancement requests and resolve issues. Drove completion of configuration management projects and initiatives.
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IT Project Manager
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2002 - 2005
Collaborated with Learning & Development stakeholders on the launch of two Learning Management Systems - one for internal users and one to track CPE for clients and alumni. Led data migration for the launch of a new Learning Management System that streamlined course registration for 25,000 users nationally. Also managed the development and implementation of systems for the Independence Office.
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Learning and Development Implementation Manager
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2001 - 2002
Managed the enhancement and implementation of new and existing enterprise systems for the Learning & Development unit. Managed and developed project deliverables, provided requirements and approvals for system enhancements, managed and coordinated UAT, managed issues and resolution, and provided end user support and training.
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Education
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University of South Florida
Bachelor's degree, Psychology
Community
