Experience

Dukers & Baelemans

• Netherlands
• Financial Services
• 1 - 100 Employee

• Project Manager

  • Jan 2022 - Present



Stichting Leven en Financiën (LEF)

• Netherlands
• Non-profit Organizations
• 1 - 100 Employee

• Project Office Coordinator

  • Aug 2011 - Jan 2022

  Stichting LEF is an initiative from within and supported by the financial industry. LEF has developed a programme that helps to develop the financial skills of MBO students and that encourages financial self-awareness. The guest lectures are given by financial professionals on a voluntary basis. - First point of contact / ambassador Stichting LEF - Linking pin between voluntary guest teachers, schools, sponsors and Stichting LEF - Communication (newsletters, content website, reports, evaluations) - Scheduling of guest teachers & train-the-trainer programme - Give support to director & board members of Stichting LEF I take pride in and continuously strive to improve used tools and processes. Show less



Dukers & Baelemans

• Netherlands
• Financial Services
• 1 - 100 Employee

• Training Coordinator (Part-time role in combination with Stichting LEF)

  • Aug 2011 - Dec 2017

  - Responsible for planning and scheduling training courses (classroom & online) for the financial services industry. Including booking trainers & venues, facilitating course material, enrolling participants, invoicing to customer. - First point of contact for dedicated customer accounts, anticipate customer needs. - Liaise with Account manager and Learning & Development team - Communicate to parties involved (trainers, customers, participants, venues, account manager). - Responsible for planning and scheduling training courses (classroom & online) for the financial services industry. Including booking trainers & venues, facilitating course material, enrolling participants, invoicing to customer. - First point of contact for dedicated customer accounts, anticipate customer needs. - Liaise with Account manager and Learning & Development team - Communicate to parties involved (trainers, customers, participants, venues, account manager).



Zicht, risico- en verzekeringsadviseurs

• Netherlands
• Insurance
• 300 - 400 Employee

• Project Management Office - Change Department

  • May 2010 - Aug 2011

  - Responsible for updating and publishing Project documentation and overall Project Dashboard to senior leaders. - Tracking deadlines, deliverables, budget, resources, and timelines , highlighting deviations. - Support of Manager of Change Department and Project Managers. - Prepare all project meeting agendas and associated attachments. Attend project meetings and keep detailed meeting minutes and actions for publishing to project team. - Maintaining Capacity Schedule for Project roles, highlighting critical human resources. Show less



Welten

• Netherlands
• Financial Services
• 200 - 300 Employee

• Senior Management Assistent to Board of Directors

  • Sep 2007 - May 2010

  Core Responsibilities:- Providing secretarial and administrative support for Board of Directors (3 Directors). - Organising variety of meetings and business events (such as Non-Executive Board Meetings, Welten Business Club (Business Network meetings), Masterclasses for senior/senior+ colleagues and MT meetings).Additional Roles:- Supporting Welten Interim Network Activities (Business Network of Interim Managers for the finance industry).- Coordinator of “De Oudste Zoon” Project (Corporate Social Responsibility Project initiated by Welten to assist senior citizens with their tax return). Show less

• Interim Professional, Project leader role - Welten Project Department

  • Oct 2006 - Sep 2007

  Working for Welten Project Department as Interim Professional building on my work experience. In this function I have been deployed in the role of project leader for two different banks.MNF Bank, Capelle aan den IJssel Hands-on Project leader- Providing administrative support for Portfolio Management department. .- Reporting & Communication responsibilities to Welten Project Department.Rabobank Amstel & Vecht, Ouderkerk aan den AmstelProject leader “Effective Archive”- Leading & working for project team- Coordinate move and set up of digital & physical archives of a merged bank.- Data Cleaning project of Digital Mortgage Files Show less



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Data Management Centre Quality & Process Coordinator

  • Jan 2003 - Oct 2006

  IBM UK Ltd. - European Data Management Centre Experience: - Working in an international environment in a team representing 15 countries -Liaise with European Customer Information Team to monitor & enhance Data Quality in IBM’s Customer Relationship Management Data Base (Siebel). -Data Management Centre focal point for ongoing European Customer Information Process and Task deployment in Greenock Centre. -Lead team of 3 Auditors/Data Quality Support Employees. -Proactively provide feedback on areas of Process breakage and deviation. -Document and communicate process changes to team. Achievements: -Key Member in Synergy Project Team with North American sister centre. -Reviewed and implemented standardised European Data Management procedures in Data Management Centre to support deployment of CRM Siebel to IBM Field Sales community. -Reduced manual handling in Data Management Centre by implementing several tasks with automated reporting systems. -Set up Internal Auditing Team within Data Management Centre. Show less



Manpower UK

• United Kingdom
• Staffing and Recruiting
• 300 - 400 Employee

• Data Management Centre Quality & Process Coordinator @ IBM

  • Jun 2000 - Dec 2002