Experience

Cambrian Associates Ltd

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Compliance Assistant

  To help embed the culture of compliance in the firm and ensure that the business is compliant with the relevant FCA rules in a business enabling mannerTo help administer the compliance function in the firm. To ensure that appropriate record keeping is in place across all aspects of the compliance functionTo provide general administrative and project assistanceTo update/maintain all policies and procedures documentation as required



Lowri Beck Services Limited

• United Kingdom
• Utilities
• 300 - 400 Employee

• Data Analyst

  • Nov 2011 - Apr 2016

  Lowri Beck Services Limited provides the installation and reading of electric and gas meters (including smart meters) on behalf of utility providers. Major clients include NPower, OVO, OPUS and TCOM. My role is to interrogate the meter readings to ensure that quality of readings is maintained before forwarding on to the utility providers. Production of monthly management reports.



Black Country Metal Works

• United Kingdom
• Manufacturing
• 1 - 100 Employee

• Admin Assistant (temporary role)

  • Jun 2011 - Nov 2011

  the trade and customers wrought and cast iron products, ranging from weather vanes to door knobs. I take the customers orders, whether over the phone or on the internet and place all of the orders on the system. I also assist with credit control



Kindertons Accident Management

• United Kingdom
• Legal Services
• 200 - 300 Employee

• Claims Handler (temporary Role)

  • Dec 2010 - Jun 2011

  Kindertons provide accident management and replacement vehicle solutions to innocent parties involved in road traffic accidents. Offering an efficient service to remove the stress and inconvenience that an accident causes. As a claim handler I oversee each claim from start to finish. I liaise with all other parties involved in the accident. Whilst the vehicle is off the road kindertons provided a "like for like" hire vehicle for the duration of repairs or until a settlement cheque has been received in the event of your vehicle being a total loss.



Selwyns & Hardings Ltd

• Temporary Sales Adviser

  • Jun 2010 - Nov 2010

  Taking inbound calls from customers wishing to book a holiday, offering suitable options and taking payments. Booking coaches, accommodation and tickets. Offering advice and up selling packages. Organising quotes for private hire.



Produce Partners Chester

• Office/Accounts Manager Produce Partners

  • Nov 2004 - Jan 2007

  Taking of orders, producing sales invoices and credit notes, logging of purchase invoices in Sage and logging of monies in and monies out. The role also involved secretarial support work for the Managing Partner and ensuring the efficient running of his business.May 2004 Oct 2004 Temporary Receptionist (Maternity Cover) Dynea UK LtdGreeting Clients, answering calls, logging and distributing mail, typing and other administrative tasks.



Cheshire County Council

• Government Administration
• 100 - 200 Employee

• Personal Assistant

  • May 2003 - May 2004

  A very busy and rewarding position which involved the complete management of the office. Including diary and time management, arranging appointments and general administration.Dec 2002- May 2003 Personal Assistant (Maternity Cover) The Funding CorporationInvolvement in all aspects of the company's business and communicating with people at all levels both within the organisation and with other companies. The first point of contact for any staffing issues or requirements with the intention of ensuring that management and staff were able to carry out their work without distraction.



Royal & Sunalliance

• Peru
• Real Estate
• 1 - 100 Employee

• Business Analyst

  • Aug 1997 - Dec 2002

  Drafting of business requirements. Structural application design. Drafting test conditions. Drafting test scripts. Functionality testing, problem reporting. Problem resolution.Drafting user documentation. Support the business area. Training colleagues in the use of Customer Correspondence Manager. Management of Issues and Change requests.

• Telephone Advisor

  • Feb 1995 - Aug 1997

  Ensure that accurate and concise information is issued to the client. Provide excellent customer service whilst operating within company guidelines.

• Clerical Assistant

  • Mar 1994 - Jan 1995

  Receiving, sorting and distributing post; organising, filing and photocopying; typing, producing information for customers.



Browns of Chester (Debenhams)

• United Kingdom
• Retail

• Department Manager

  • Oct 1989 - Feb 1994

  Managing and motivating a team to increase sales and ensure efficiency. Managing stock levels. Responding to customer complaints and comments. Dealing with sales. Stock ordering.



Sainsbury's

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Supervisor J Sainsburys

  • May 1982 - Jul 1986

  Managing and motivating a team to increase sales and ensure efficiency. Managing stock levels. Responding to customer complaints and comments. Dealing with sales. Stock ordering.