Experience

Gazette Communications

• Newspaper Publishing
• 1 - 100 Employee

• Accounts Receivable Specialist-Advertising

  • Jun 2000 - Present

  Accounting Customer Service Billing Professional. I'm responsible for Major and National Advertising Billing. Also the markets in the Iowa City/Coralville Area and Downtown Cedar Rapids and Marion Iowa areas. I input contracts, fix ad rating issues, and process customer credits. Along with that, I process Printing Charges for flyers and Postal charges. This position also backs up the Cashier booth and Saturday Cashier booth duties along with Checking varied days Newspaper Advertising. I also work with clients and Advertising reps over the phone and by email on their billing questions. Show less

• Advertising Collection Manager

  • Mar 1999 - May 2000

  Advertising Collection on past due accounts for the Gazette by calling, letters and some face to face contact when they would come into the office. Processed Bankruptcy notices and Processed accounts that were sent to Collection Agencies

• Customer Service Professional II

  • May 1987 - Mar 1999

  Customer Service Professional II: Answered incoming customer service calls concerning paper delivery. I worked with Distributors, Carriers and Subscribers on many issues or stopping/starting the newspaper subscriptions. I worked on News Paper in Education School Subscriptions and also Returned Newspaper counts from Dealers. Prepared Distributor payout checks and also worked on yearly audit of circulation with my supervisor. I was also back up for the Mail Subscription Customer Service Professional. Show less