CWDA County Liaison at CalHEERS

• Jun 2018 - Present

Human Services Program Specialist

• 2006 - Present

• Serve as a subject matter expert in ACA design sessions for eligibility and enrollment processes• Analyze, interpret and disseminate policy and CalWIN system information to eligibility staff implementing the Medi-Cal program• Evaluate impact of policy and system changes on line staff and department operations; make recommendations on needed business process changes • Participate in the review, design, development and testing of Medi-Cal changes in CalWIN; review and identify defects in testing and post implementation to insure compliance with program regulations• Perform UAT with CalWIN, CalHEERS, and the interface testing between SAWS, CalHEERS and MEDS • Act as a liaison and resource to community-based organizations, CalWIN, CWDA, DHCS, CalHEERS, and county departments; participate in various internal and external meetings Show less

Human Services Supervisor

• 1999 - 2006

• Plan, prioritize, assign, supervise and review the work of a unit in the Medi-Cal program.• Assist in identifying opportunities for improving service delivery methods and procedures; identify resource needs; review with appropriate management staff; implement improvements

Eligibility Specialist

• 1989 - 1999

• Interpret, explain and apply rules, regulations, policies and procedures to clients and the public• Process applications and complete eligibility determinations for all Medi-Cal programs