Yvonne Mak

Business Improvement Manager at Etax Accountants
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Contact Information
us****@****om
(386) 825-5501
Location
Brisbane, Queensland, Australia, AU

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Credentials

  • ITIL® 4 Foundation Course
    ITSM Hub
    Apr, 2021
    - Nov, 2024

Experience

    • Australia
    • Financial Services
    • 100 - 200 Employee
    • Business Improvement Manager
      • Jan 2022 - Present

    • Australia
    • International Trade and Development
    • 700 & Above Employee
    • Group Governance, Compliance and Risk Specialist
      • Jul 2021 - Jan 2022

      Governance, Risk and Compliance Specialist Governance, Risk and Compliance Specialist

    • Australia
    • Individual and Family Services
    • 300 - 400 Employee
    • Quality Assurance & Risk Specialist
      • Oct 2020 - Jul 2021

    • Policy and Compliance Officer
      • Jul 2020 - Oct 2020

      working on ISO 27001 Certification Project

    • Australia
    • Non-profit Organizations
    • 700 & Above Employee
    • Policy Management Advisor (Governance & Policy)
      • Oct 2019 - Mar 2020

    • Policy and Standards Analyst (Digital and Technology)
      • Dec 2018 - Sep 2019

    • Australia
    • Individual and Family Services
    • 300 - 400 Employee
    • Policy, Risk and Compliance Officer
      • Aug 2016 - Nov 2018

    • Australia
    • Business Skills Training
    • 1 - 100 Employee
    • Executive & Systems Support Consultant
      • Jan 2011 - Nov 2015

    • Hong Kong
    • Construction
    • 200 - 300 Employee
    • Manager, Council Services
      • 2009 - 2010

Education

  • Queensland University of Technology
    Bachelor of Business, Business Administration and Management, General
    1992 - 1995
  • TAFE Sunshine Coast
    Diploma of Project Management
    2014 - 2014

Community

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