Executive Assistant

• Dec 2022 - Present

Corporate Affairs Officer

• Oct 2017 - Jan 2023

- Resolving customer problems using automated incidence and problem management solutions to ensure proper problem identification and timely resolution and expedition of best solutions to resolve problem to customer’s satisfaction. - Maintaining of up to date customer records for effective customer relationship management. - Co-ordination of activities such as trade fairs, exhibitions, CSR programs and farmers’ field days to enhance customer and stakeholder relations. - Coordinate compilation of information for production of relevant communication material such as newsletters, financial reports and brochures - Management of company’s website and social media platforms including twitter and Facebook including responding to customer queries, and regular updating of information. - Preparation of departmental activity reports and board committee papers. Show less

Store Clerk

• Jun 2006 - Aug 2007

Set up displays & maintaining presentation of merchandise in the store Cashiering Receiving merchandise and updating stock records Assist customers with orders in-store, over the phone as well as online. Reconcile sales at close of business Set up displays & maintaining presentation of merchandise in the store Cashiering Receiving merchandise and updating stock records Assist customers with orders in-store, over the phone as well as online. Reconcile sales at close of business

Student Manager

• Aug 2003 - May 2006

Hiring and training of new student employees. Directly supervised 15-20 students, during any work period. Designation of assignments to cover all work areas and achieved the same. Reconciliation of minor work place differences

Orientation Undergraduate Leader

• Jun 2003 - Jun 2005

Facilitation of small group discussions and activities for first year students accepted to the university to ensure their smooth transition to college life. Assist with student check-in and class registration to ensure student has met all requirements before commencement of academic year.