Yvonne Klump

Senior Consultant at CLD Partners
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Contact Information
us****@****om
(386) 825-5501
Location
Nashville, Tennessee, United States, US

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Lily Doris

I've had the pleasure of working with Yvonne over the span of several years while she was assigned in different roles in both the Centerstance and NTT Data organizations. Yvonne has consistently impressed me with her attention to detail, professionalism, focus, and ability to quickly adapt to changes which delivering with quality and a positive attitude. She manages difficult clients and situations with calmness and a solid, steady presence. I highly recommend Yvonne for any role where commitment, leadership, integrity and hard work are required -- I expect she will go far in her career and hope to have the chance to work with her again in the future.

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Credentials

  • FFA Implementation Consultant Certification
    FinancialForce
    Dec, 2021
    - Nov, 2024
  • Salesforce Certified Advanced Administrator
    Salesforce
    Mar, 2018
    - Nov, 2024
  • Salesforce Certified Sales Cloud Consultant
    Salesforce
    Jan, 2014
    - Nov, 2024
  • Salesforce Certified Administrator
    Salesforce
    Nov, 2013
    - Nov, 2024
  • Salesforce Certified Platform App Builder
    Salesforce
    Sep, 2013
    - Nov, 2024

Experience

    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Senior Consultant
      • May 2018 - Present

      Working with people I like and advising/managing/designing/implementing custom Salesforce and FinancialForce solutions. Working with people I like and advising/managing/designing/implementing custom Salesforce and FinancialForce solutions.

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Managing Consultant
      • Oct 2017 - Present

      - Discuss and implement strategic goals and activities with management. Interview all candidates for the team.- Train team members on several FinancialForce.com and Salesforce.com applications.- Act as lead BA on all assigned projects and maintain three Salesforce.com certifications. - Main features of focus include FinancialForce.com Accounting (FFA, FM), FinancialForce.com Revenue Management, FinancialForce.com Billing, FinancialForce.com ERP and SRP, FinancialForce.com PSA (integration), FinancialForce.com SCM (integration), Salesforce.com Communities, in addition to basic Salesforce.com features (security, automation, validation, migration, reporting).- Project duties include engaging client stakeholders and senior management, gathering requirements, reviewing and documenting business processes, running BPR sessions, discussing project structure and methodology, designing and recommending integrated managed package and custom solutions on and off platform, implementing solutions as a team lead, writing specifications for custom development and directing developer team members, writing project documents and training documentation and providing training. - Deploy in multi-org environments for mid-market to enterprise level clients, support during UAT, Go Live and post-live phases. Show less

    • Senior Principal Consultant
      • Jul 2016 - Oct 2017

      - Discussed and implemented strategic goals and activities with management. - Trained team members on several FinancialForce.com applications and created standardized, internal resources. - Acted as lead BA on all assigned projects and maintained three Salesforce.com certifications. - Main features of focus included Salesforce.com Communities, FinancialForce.com Accounting (FFA, FM), FinancialForce.com Revenue Management, FinancialForce.com Billing, FinancialForce.com ERP and SRP, FinancialForce.com PSA (integration), FinancialForce.com SCM (integration) in addition to basic Salesforce.com features (security, automation, validation, migration, reporting). - Project duties included gathering requirements and running BPR sessions, reviewing and documenting business processes, discussing project structure and methodology, recommending managed package and custom solutions on and off platform, implementing solutions as a team lead, writing specifications for custom development and directing developer team members, writing project documents and training documentation and providing training. - Deployed in multi-org environments, supporting during UAT, Go Live and post-live phases. Show less

    • Principal Consultant
      • May 2016 - Jul 2016

      - Trained team members on several FinancialForce.com applications and created standardized, internal resources. - Acted as lead BA on all assigned projects and maintained three Salesforce.com certifications. - Main features of focus included FinancialForce.com Accounting (FFA, FM), FinancialForce.com Revenue Management, FinancialForce.com Billing, FinancialForce.com ERP and SRP, FinancialForce.com PSA (integration), FinancialForce.com SCM (integration) in addition to basic Salesforce.com features (security, automation, validation, migration, reporting). - Project duties included gathering requirements and running BPR sessions, reviewing and documenting business processes, discussing project structure and methodology, recommending managed package and custom solutions on and off platform, implementing solutions as a team lead, writing specifications for custom development and directing developer team members, writing project documents and training documentation and providing training. - Deployed in multi-org environments, supporting during UAT, Go Live and post-live phases. Show less

    • Senior Consultant
      • May 2014 - Apr 2016

      - Continued Salesforce.com and FinancialForce.com self training and acquisition of resources, and maintained three Salesforce.com certifications. - Main features of focus included FinancialForce.com Accounting (FFA, FM) in addition to basic Salesforce.com features (security, automation, validation, migration, reporting). - Project duties included gathering requirements and running BPR sessions, reviewing business processes, discussing project structure and methodology, recommending managed package solutions, implementing solutions, writing project documents and training documentation and providing training. - Deployed and supported during Go Live and post-live phases. Show less

    • Consultant
      • Oct 2012 - May 2014

      - Expanded Salesforce.com and FinancialForce.com knowledge, completing several projects and passing three Salesforce.com certifications. - Project duties included gathering requirements, reviewing business processes, recommending managed package solutions, implementing solutions, writing training documentation and providing training. - Deployed and supported during Go Live and post-live phases.

    • Senior Accountant
      • Aug 2012 - Jun 2013

      As Senior Accountant, I oversaw AR management from invoice creation to collections and AP management from payable recording to payment planning. Month end responsibilities increased, to include PTO, Bonus and Commissions accruals and WIP calculations. Special projects increased to include handling of miscellaneous tax and audit support documentation, as well as system improvements.

    • Staff Accountant & HR Generalist
      • Aug 2011 - Aug 2012

      As Staff Accountant, I headed up completion of bi-weekly payroll; invoicing and collections; month end closing entries and review; cash and payment entry and daily bank reconciliation; and payable entry. As resources permitted, I also trained new recruits to take over aspects of these duties.As HR Generalist, I completed many general duties including benefit open enrollment; new hire onboarding; employee file re-organization; management of corporate travel booking account; management of corporate Verizon account; special projects; and improvement of internal processes related to these duties. As resources permitted, I also trained new recruits to take over these duties. Show less

    • Accounting Assistant
      • May 2011 - Aug 2011

      As Accounting Assistant, I handled invoicing, from time and expense entry monitoring and correcting to collections, payable entry, cash & payment entry and daily bank reconciliations

    • Staff Accountant
      • Aug 2007 - Aug 2009

      I worked as part of a team at VWC, mastering sections of audit and review projects and specializing in 401k plan audits. I worked as part of a team at VWC, mastering sections of audit and review projects and specializing in 401k plan audits.

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Advocacy Minister
      • Aug 2006 - Aug 2007

      At Matt Talbot Center, I managed intake and day-to-day happenings of the small not-for-profit drug and alcohol rehab walk-in center. At Matt Talbot Center, I managed intake and day-to-day happenings of the small not-for-profit drug and alcohol rehab walk-in center.

Education

  • Gonzaga
    Bachelor of Business Administration (BBA), Accounting and Human Resources
    2002 - 2006
  • Central Catholic High School
    1998 - 2002

Community

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