Experience

Enterprise Control Systems Ltd

• United Kingdom
• Aviation & Aerospace
• 1 - 100 Employee

• Materials Coordinator

  • Dec 2022 - Present



IP Netix Limited

• United Kingdom
• Telecommunications
• 1 - 100 Employee

• Servicedesk

  • Aug 2022 - Dec 2022



Allvotec

• United Kingdom
• IT Services and IT Consulting
• 100 - 200 Employee

• • Oct 2008 - Jun 2022

  Source parts to the Field engineers and Customers to meet SLA - providing logistical solutions to ensure parts are sent in the most effective way - offering alternative parts were necessary.Previous roleManage customer IT accounts in accordance to SLA - liaising with Helpdesks both Internal and External to ensure each call has a satisfactory conclusion. Maintaining a high standard of Customer Service at every level and constantly striving to go the extra mile to meet and exceed the Customers expectations of Service delivery. Show less

• • Oct 2008 - Jun 2022

  Logistics, SME for Customer service, SLA's and KPI's

• • Oct 2008 - Jun 2022



BT Group

• United Kingdom
• Telecommunications
• 700 & Above Employee

• senior technician

  • Jul 1981 - Sep 2001

  job controller for field engineer - overseeing work load ,escalating any critical problems and highlighting any emergency tasks as they came through job controller for field engineer - overseeing work load ,escalating any critical problems and highlighting any emergency tasks as they came through