Director of Commercial

• Jul 2022 - Present

Director Of Communications

• Mar 2022 - Jul 2022

Responsible for setting out and delivering a strategic and comprehensive external and internal communications plan, relevant to guests, community, and the media, along with crisis response and employee relations. I am strategic, resilient; loyal; focused and results driven; a determined, driven leader, who never gives up!

Head of Sales and Marketing & Revenue Management

• Jan 2017 - Mar 2022

Oversee the Sales and Marketing activities providing leadership and expertise to deliver efficient and focused sales and marketing strategies, in order to achieve overall company objectives.

Head of Marketing

• Jan 2006 - Mar 2022

I am responsible for driving forward the business through overseeing all marketing activities and developing a commercially led marketing strategy through both offline and online channels. This includes both the UK and International markets, driving digital acquisition and retention as well as offline marketing activities such as brochures and exhibitions.I have a track record of success in creating and delivering full mix marketing plans and have developed, transactional marketing strategies, utilising Google Analytics, SEO, PPC and social media marketing to acquire and retain customers. Senior marketing point of contact for colleagues inside and outside the marketing department and I provide advise and support to managers internally in developing their unit strategies.

PA to Commercial Director

• Jan 2000 - Jan 2008

Provided a full, proactive and confidential secretarial and administrative service to the Commercial Director which included managing and arranging all of the Commercial Director's travel and professionally handling all telephone calls and correspondence, and taking appropriate action.

Guest Relations Officer

• Jan 1998 - Jan 2000

PA to Marketing Manager

• Jan 1997 - Jan 2000

Assistant Production Manager

• Jan 1993 - Sep 1996

Monitored artwork briefs, ensuring they were detailed and achievable, where necessary, suggesting improvements to bring them into line with the studio needs. Planned every design and artwork project, from timings and budgets to resource allocation and delivery.ensuring all provided copy had been pre-qualitied and that images, logos, pictures met print quality requirements before handing over to the studio's production team. Day-to-day point of contact with the print, digital, events, marketing and sales teams. Worked with the head of production to ensure the right amount of time and resource was allotted to the studio for a particular piece of artwork to be produced. Kept clear records for studio reference. Maintained effective systems and processes

Auxillary Nurse

• Aug 1992 - Jan 1993

Assisted with mobility and all other aspects of care, Such as; cleaning, changing, washing. Managing and accompanying to medical appointments, administering medication and prescription management. Liaising with Doctors, Nurses and physiotherapists. Assisted with mobility and all other aspects of care, Such as; cleaning, changing, washing. Managing and accompanying to medical appointments, administering medication and prescription management. Liaising with Doctors, Nurses and physiotherapists.