Head of UAE Operations / Master Instructor

• Apr 2014 - Present

Pinnacle's award-winning Performance-Based Training has empowered thousands of individuals across the globe, from entry level to CEO's. Pinnacle Performance Company was founded by Fortune 500 executives and professional actors to mesh time-tested performance techniques with the business communication skills needed to succeed and influence at every level of the corporate world. Pinnacle's award-winning Performance-Based Training has empowered thousands of individuals across the globe, from entry level to CEO's. Pinnacle Performance Company was founded by Fortune 500 executives and professional actors to mesh time-tested performance techniques with the business communication skills needed to succeed and influence at every level of the corporate world.

Company Owner/ Learning and Development Consultant

• May 2013 - Present

Engaged employees produce better results! Employees produce their best work when they are interested and committed to what they do; when they know what is expected of them and how to do their jobs – well; when they can see that an organisation values their contribution by supporting their development through visible initiatives. By providing training and learning and development opportunities employees feel better equipped to make a quality contribution, they often deal with situations… Show more Engaged employees produce better results! Employees produce their best work when they are interested and committed to what they do; when they know what is expected of them and how to do their jobs – well; when they can see that an organisation values their contribution by supporting their development through visible initiatives. By providing training and learning and development opportunities employees feel better equipped to make a quality contribution, they often deal with situations in a more positive manner and can mentor and help others. They are ‘engaged’ and both the employee and the organisation benefits. Headstart prides itself on delivering strategic training solutions through interactive, experiential learning. Adapting solutions to meet client needs is of paramount importance to us and inherent in how we operate. Our consultants and facilitators are experts in their field and have the personality to match; an enviable mix, and what we believe gives us a unique competitive advantage in the Middle Eastern marketplace. Headstart FZE Yvonne@taalia.co +971 (0) 4 4202419 + 971 555 328 525 P.O. Box 454795 Dubai United Arab Emirates Show less Engaged employees produce better results! Employees produce their best work when they are interested and committed to what they do; when they know what is expected of them and how to do their jobs – well; when they can see that an organisation values their contribution by supporting their development through visible initiatives. By providing training and learning and development opportunities employees feel better equipped to make a quality contribution, they often deal with situations… Show more Engaged employees produce better results! Employees produce their best work when they are interested and committed to what they do; when they know what is expected of them and how to do their jobs – well; when they can see that an organisation values their contribution by supporting their development through visible initiatives. By providing training and learning and development opportunities employees feel better equipped to make a quality contribution, they often deal with situations in a more positive manner and can mentor and help others. They are ‘engaged’ and both the employee and the organisation benefits. Headstart prides itself on delivering strategic training solutions through interactive, experiential learning. Adapting solutions to meet client needs is of paramount importance to us and inherent in how we operate. Our consultants and facilitators are experts in their field and have the personality to match; an enviable mix, and what we believe gives us a unique competitive advantage in the Middle Eastern marketplace. Headstart FZE Yvonne@taalia.co +971 (0) 4 4202419 + 971 555 328 525 P.O. Box 454795 Dubai United Arab Emirates Show less

Head of Emiritisation Learning and Development - Consultancy

• Aug 2012 - May 2013

Head of Learning and Development Barclays Africa

• Apr 2010 - Jul 2012

A Regional role covering 10 Countries and over 16,000 staff. Projects, Yvonne Led and delivered included: 1. Implementation of Cornerstone Learning Management System in 10 African Countries and embedding e-learning 2. Design and implementation of a competency framework and portal for over 100 key roles across the Bank 3. Design and roll out of a new Senior Leadership programme in partnership with a leading Global Supplier to enhance strategic leadership skills within the… Show more A Regional role covering 10 Countries and over 16,000 staff. Projects, Yvonne Led and delivered included: 1. Implementation of Cornerstone Learning Management System in 10 African Countries and embedding e-learning 2. Design and implementation of a competency framework and portal for over 100 key roles across the Bank 3. Design and roll out of a new Senior Leadership programme in partnership with a leading Global Supplier to enhance strategic leadership skills within the senior leadership team in each Country including Managing Directors 4. Design and launch of Barclays Africa Management Essentials Academy with Rogen Si. 5. Customisation and Roll out of Branch Managers Leadership Excellence programme with Hay group including gaining accreditation in the highly acclaimed styles and climate assessment tool which was used to drive cultural change in Leadership across the Branch Network in Africa.

Head of Learning and Development Middle East and North Africa

• May 2007 - Apr 2010

Based in Dubai. A newly created position which involved creating the Learning Strategy, recruiting the team and project managing the creation of the Training Centre of Excellence.

Regional Training consultant

• May 2006 - Jan 2007

Delivery of Training programmes to consultants and Leadership training to the Store Managers in my Region. Delivery of Training programmes to consultants and Leadership training to the Store Managers in my Region.

Customer Service Manager

• 2006 - 2007

Managed the Branch Sales performance and people Managed the Branch Sales performance and people