Care Navigator

• Oct 2022 - Present

Business Owner

• Jan 2020 - Present

Heavenly scented, hand-poured, Soy-blend Candles and Wax melts, based on my love of the South and my beautiful and historic city of New Orleans. Heavenly scented, hand-poured, Soy-blend Candles and Wax melts, based on my love of the South and my beautiful and historic city of New Orleans.

Emergency Department (ED) Navigator

• May 2019 - Oct 2022

Assist patients and caregivers to access resources in their community while addressing their Social determinants and Emergency Department (ED) utilization.

Special Services Coordinator

• Mar 2013 - May 2019

Outpatient Complex Care Mgmt.-Assign and assist patients with various medical and psycho-social needs.Participate in various workgroups within the department. Ambassador for Ochsner’s Service Corps for two years (2017-2018). As a Special Services Coordinator in Outpatient Complex Care Management/Capitation Management, I have had the opportunity to screen and assess patient information within the EPIC electronic health record system. Screening allows me to facilitate the patient to the appropriate program, services, resources, and payers.As a part of my role, I analyze and assess data report from various databases and insurance payers for cost saving analysis. Department timekeeper utilizing the Kronos payroll system. Create, analyze, and monitor attendance records monthly, quarterly, and annually for trends and discrepancies. Additional functions of my role include coordinating appointments between patients and Pharmacists for medication review as part of the Medication Therapy Management Program. Processing requisitions for repairs, supplies, and equipment. Show less

Administrative Secretary

• Dec 2009 - Mar 2013

As the Administrative Secretary for Environmental Services at the Jefferson HighwayCampus, I processed payroll for over 200 + employees, including exempt and non-exemptemployees. I maintained spreadsheets and reports for time and attendance trends. I was responsible for overseeing the other timekeepers in the Director’s other six (6) departments.The additional departments included Valet, Transportation, the Service Center, and patienttransport.Maintained Human Resources documents for the department. Including medical leave, FMLA, and attendance issues.Maintained inventory and ordered all supplies for the largest facility in the system. This included all chemicals, paper products, cleaning supplies, and equipment needed to maintain the cleanliness and sanitation of the facility.Verified the proper OSHA approved licenses for the forklift drivers and driver’s license information for valet drivers, and drivers of the shuttle buses utilized by employees of the campus. Organize annual Holiday gift collection for needy families within the company system.Advocate for employees. Show less

Business Owner (Minority & Woman Owned)

• May 2018 - Jan 2020

Soy-blend hand poured candles and melts Woman & Minority owned Minority & Woman owned Soy-blend hand poured candles and melts Woman & Minority owned Minority & Woman owned