Yvette A. Odoyo
Senior Executive Office Administrator at Adevia Health- Claim this Profile
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English -
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kiswahili -
Topline Score
Bio
Credentials
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Customer Service and Support During Economic Downturns
LinkedInNov, 2020- Nov, 2024 -
Leading with Emotional Intelligence
LinkedInNov, 2020- Nov, 2024
Experience
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Adevia Health USA
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Senior Executive Office Administrator
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Jun 2020 - Present
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Head of Licensure And Applications Department
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Jan 2022 - May 2022
Lead, Manage and Oversee the Administration of the Licensure, Applications, and INR logistics and Support departments with the guidance and leadership of the Head of Licensure and Immigration Department.Management.1. Overseeing the Applications and Licensure department.2. Oversee the Board of Nursing application processes and payments.3. Identify challenges that the team members are facing.B. ReportsSubmit a comprehensive report on a monthly basis on the status of the nurses in all the sub-departments within your department.C. Handling nurses' complaints, concerns, and feedback. Show less
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Executive Administrative Assistant/ Country Manager- Kenya
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Mar 2021 - Jan 2022
1. Oversaw finances, expenses, and billing.2. Performed additional roles as the Country Manager- Kenya office where I managed, reviewed, and assessed all the applications from the Kenyan nurses applying to the US and UK3. Maintained office supplies and scheduled orders from appropriate vendors.4. Created agendas and recorded meeting minutes.5. Coordinated company meetings, appointments, and interviews.6. Composed, edited, and proofread documents, memos.7. Brought forth innovative ideas about organizing systems.8. Problem solved for each department to maintain timely completion of parts and meet strict deadlines.9. Implemented problem-solving skills to work through employee, customer, and managerial staff issues and challenges.10. Scheduled events and created and maintained the office calendar.11. Maintained work logs for office employees.12. Effectively planned future engagements and projects as needed.13. Provided support to staff regarding professional and personal issues.14. Reviewed and assessed resumes sent in by job applicants.15. Guided employees through the leave process.16. Used discretion to protect the privacy of clients.17. Enhanced electronic filing methods to be more cohesive and effective.18. Worked to ensure employee safety and satisfaction.19. Assisted in on boarding and training.20. Responded positively to staff feedback, and adjusted strategies accordingly.- Key Achievements1. Oversaw, spearheaded and successfully managed the recruitment of staff that led to the growth of the workforce from 5 to 43 employees between June 2020- December 2021 with an employee turn-over 0f 7 employees in 2 years, with more than 99% retention rate.2. Oversaw, managed and surpassed the company's recruitment targets by more than 100% between 2020 and December 2021. Show less
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Xpose Limited
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Kenya
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Events Services
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1 - 100 Employee
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Account Manager
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Jan 2020 - Jun 2020
1. Interviewed clients to assess their desires and needs regarding their events.2. Created client files and maintained meticulous organization of event documents.3. Developed and maintained strong relationships with several vendors and clients4. Worked with clients tirelessly to ensure they felt fully supported and at ease during the time before their special event.5. Worked to honor client budgets and timelines.6. Worked to understand client visions and find services that supported those visions.7. Provided clients with a timeline of events and noted any necessary changes.8. Met with clients to provide an initial consultation regarding their event day9. Developed strategic event designs and proposals that we presented to clients together with the team.10. I managed a team of 15+ contractors- Key Accounts Managed included: Stanbic BankEmbassy of FranceCentral Bank of KenyaCytonn Investments. Show less
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Events Associate
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Jul 2019 - Dec 2019
1. Served as a coordinator at events, ensuring place settings were correct and all vendors delivered on time.2. Worked to understand client visions and find services that supported those visions.3. Scheduled vendor appointments, handled follow-ups, picked up items, and coordinated with other professionals to guarantee a seamless event day.4. I managed a team of 15+ contractors- Key Events Managed1. 2019 CBK Afro-Asia Fintech Festival2. 2019 Concours d' Elegance Event Show less
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Waridi Events Limited
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Kenya
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Events Services
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1 - 100 Employee
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Field Assistant
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Mar 2015 - Jul 2019
1. Directly assisted the Event Production Supervisor, supporting all aspects of production and office management. 2. Served as an assistant to all administrative personnel and acted as the first point of contact for visitors and customers. 3. Prepared and sent post-event reports to the event managers 4. Served as a logistics planning and support assistant to event attendees and clients 5. Assisted in corporate communications to the clients and event attendees 6. Managed sales and marketing campaigns for the clients, I played a significant role in the sales, marketing and guestlist preparation. 7. Assisted in booking and coordinating flight and hotel bookings for clients and event attendees - Key Events Participated in: 1. SANKALP Forum 2. Financial Reporting Awards 3. Google in Kenya Events 4. Microsoft in Kenya Events 5. Africa50 Ministers conference Show less
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EPIC PhotoBooth/ WildEye Photobooth Company
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Nairobi, Kenya
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Photo Booth Manager
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Jan 2015 - Jul 2019
Worked for the first luxury photo booth service in Kenya where we specialized in bespoke, private and corporate events where we offered highest quality prints and exemplary customer service. - Key Clients 1. KENGEN 2. American Embassy 3. British High Commission 4. German Business Association 5. Nairobi Securities Exchange 6. Windsor Golf and Country Club 7. Hilton Hotels Worked for the first luxury photo booth service in Kenya where we specialized in bespoke, private and corporate events where we offered highest quality prints and exemplary customer service. - Key Clients 1. KENGEN 2. American Embassy 3. British High Commission 4. German Business Association 5. Nairobi Securities Exchange 6. Windsor Golf and Country Club 7. Hilton Hotels
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Kenyatta University
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Kenya
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Higher Education
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700 & Above Employee
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Students Work Induction Program- 2016 Fellow
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May 2016 - Aug 2016
1. Created, Implemented and managed the editing and uploading of Academic content to the School's newly upgraded online learning management system- M-elimu that is currently being used by the school. - Achievement Managed to edit, upload and tag assigned modules within the 3-month deadline with minimal to no errors. 1. Created, Implemented and managed the editing and uploading of Academic content to the School's newly upgraded online learning management system- M-elimu that is currently being used by the school. - Achievement Managed to edit, upload and tag assigned modules within the 3-month deadline with minimal to no errors.
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Education
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Kenyatta University
Bachelor of Arts (B.A.) Gender and Development studies, Gender and Develoment -
Kenyatta University
certificate, Leadership and Development -
Stanford University
Certificate, International Women's Health and Human Rights