Yves B.
Project Consultant at TriTechnology Belgium- Claim this Profile
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Topline Score
Bio
Peter Rimaux
In the years I have worked with Yves, I have found him to be a very social and determined colleague. He is a hard working professional with very broad knowledge and experience in Incident & Team Management. Yves was always precise in managing scope and client relations. He is very customer-focused and is eager to learn personality. Also, I have found him reliable particularly in terms of time scales and scheduling tasks. As Manager I definitely benefited from these abilities. To summarize; Yves is thorough and conscientious, curious, and enthusiastic - all those things one can really appreciate in a colleague.
Maurits Wauters
As a team member, Yves was working as a Level 2 Team Leader, for the Engie contract. He was knowledgeable about the client needs, and was able to align these insights into the services, his team had to deliver at that time. As the majority of the team was dispersed across Belgium, close follow up was needed, to ensure a proper follow-up of the deliverables. Yves and his team contributed in achieving the contractual SLA's.
Peter Rimaux
In the years I have worked with Yves, I have found him to be a very social and determined colleague. He is a hard working professional with very broad knowledge and experience in Incident & Team Management. Yves was always precise in managing scope and client relations. He is very customer-focused and is eager to learn personality. Also, I have found him reliable particularly in terms of time scales and scheduling tasks. As Manager I definitely benefited from these abilities. To summarize; Yves is thorough and conscientious, curious, and enthusiastic - all those things one can really appreciate in a colleague.
Maurits Wauters
As a team member, Yves was working as a Level 2 Team Leader, for the Engie contract. He was knowledgeable about the client needs, and was able to align these insights into the services, his team had to deliver at that time. As the majority of the team was dispersed across Belgium, close follow up was needed, to ensure a proper follow-up of the deliverables. Yves and his team contributed in achieving the contractual SLA's.
Peter Rimaux
In the years I have worked with Yves, I have found him to be a very social and determined colleague. He is a hard working professional with very broad knowledge and experience in Incident & Team Management. Yves was always precise in managing scope and client relations. He is very customer-focused and is eager to learn personality. Also, I have found him reliable particularly in terms of time scales and scheduling tasks. As Manager I definitely benefited from these abilities. To summarize; Yves is thorough and conscientious, curious, and enthusiastic - all those things one can really appreciate in a colleague.
Maurits Wauters
As a team member, Yves was working as a Level 2 Team Leader, for the Engie contract. He was knowledgeable about the client needs, and was able to align these insights into the services, his team had to deliver at that time. As the majority of the team was dispersed across Belgium, close follow up was needed, to ensure a proper follow-up of the deliverables. Yves and his team contributed in achieving the contractual SLA's.
Peter Rimaux
In the years I have worked with Yves, I have found him to be a very social and determined colleague. He is a hard working professional with very broad knowledge and experience in Incident & Team Management. Yves was always precise in managing scope and client relations. He is very customer-focused and is eager to learn personality. Also, I have found him reliable particularly in terms of time scales and scheduling tasks. As Manager I definitely benefited from these abilities. To summarize; Yves is thorough and conscientious, curious, and enthusiastic - all those things one can really appreciate in a colleague.
Maurits Wauters
As a team member, Yves was working as a Level 2 Team Leader, for the Engie contract. He was knowledgeable about the client needs, and was able to align these insights into the services, his team had to deliver at that time. As the majority of the team was dispersed across Belgium, close follow up was needed, to ensure a proper follow-up of the deliverables. Yves and his team contributed in achieving the contractual SLA's.
Credentials
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Certified Implementation Specialist - IT Service Management
ServiceNowOct, 2023- Nov, 2024 -
Micro Certification - Performance Analytics
ServiceNowAug, 2023- Nov, 2024 -
ServiceNow Certified System Administrator
ServiceNowAug, 2023- Nov, 2024 -
ServiceNow Sales & Pré-sales Accreditations (Utah) : HR Service Delivery
ServiceNowJun, 2023- Nov, 2024 -
ServiceNow Sales & Pré-sales Accreditations (Utah) : Customer Service Management
ServiceNowMay, 2023- Nov, 2024 -
ServiceNow Sales & Pré-sales Accreditations (Utah) : Field Service Management
ServiceNowMay, 2023- Nov, 2024 -
ServiceNow Sales & Pré-sales Accreditations (Utah) : IT Service Management
ServiceNowMay, 2023- Nov, 2024 -
Micro Certification - Flow Designer
ServiceNowMar, 2023- Nov, 2024 -
Micro Certification - Integration Hub
ServiceNowMar, 2023- Nov, 2024 -
ServiceNow Partner Sales Specialization: ACE Fundamentals Accreditation
ServiceNowDec, 2022- Nov, 2024 -
ServiceNow Sales & Pré-sales Accreditations (Tokyo) : Customer Service Management
ServiceNowDec, 2022- Nov, 2024 -
ServiceNow Sales & Pré-sales Accreditations (Tokyo) : Field Service Management
ServiceNowDec, 2022- Nov, 2024 -
ServiceNow Sales & Pré-sales Accreditations (Tokyo) : HR Service Delivery
ServiceNowDec, 2022- Nov, 2024 -
ServiceNow Sales & Pré-sales Accreditations (Tokyo) : IT Service Management
ServiceNowDec, 2022- Nov, 2024 -
ServiceNow Sales & Pré-sales Accreditations (San-Diego) : HR Service Delivery
ServiceNowAug, 2022- Nov, 2024 -
ServiceNow Sales & Pré-sales Accreditations (San-Diego) : Customer Service Management
ServiceNowJul, 2022- Nov, 2024 -
ServiceNow Sales & Pré-sales Accreditations (San-Diego) : Field Service Management
ServiceNowJul, 2022- Nov, 2024 -
ServiceNow Sales & Pré-sales Accreditations (San-Diego) : IT Service Management
ServiceNowJul, 2022- Nov, 2024 -
ITIL® Foundation Certificate in IT Service Management (ITIL 4)
AXELOS Global Best PracticeDec, 2019- Nov, 2024 -
HP PC Hardware Diagnostics UEFI - WBT
HPJan, 2016- Nov, 2024 -
Replacement System Board DMI Programming
HPJan, 2016- Nov, 2024 -
Servicing HP Desktops, Workstations and Notebooks for Service Technicians
HPJan, 2016- Nov, 2024 -
Foundation Certificate in IT Service Management (ITIL v2)
EXINJun, 2005- Nov, 2024 -
Dell™ Tech Direct Policies and Procedures - New Material
DellJul, 2016- Nov, 2024 -
Dell™ Training for Desktop Systems
DellJul, 2016- Nov, 2024 -
Dell™ Training for Notebook Systems
DellJul, 2016- Nov, 2024
Experience
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TriTechnology Belgium
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Belgium
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IT Services and IT Consulting
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1 - 100 Employee
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Project Consultant
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Jul 2022 - Present
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Lies Janssens Gcv
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Belgium
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Medical Practices
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Algemeen vennoot
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Sep 2020 - Present
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