Experience

Global Women Connect (GWC)

• Education Administration Programs
• 1 - 100 Employee

• Operations Manager

  • Sep 2023 - Present

• Operations Officer

  • Jun 2021 - Sep 2023

  Business Process and Analytics • Process automation and optimization: lead and work across different functions to develop a digital workflow system to automate external business processes/programs and internal processes and optimize processes with system logic and business intelligence.• Workflow implementation and improvement: Implement all workflow processes including user trainings, user support and continuous workflow process improvement in terms of intelligence, user-friendliness, impact and efficiency. • Business analysis: perform business program analysis (both structure and unstructured data), provide key insights and analytic reports to key stakeholders. Show less

• Admin and Operations Assistant

  • Feb 2020 - Jun 2021

  •Support the Gemstone W Circle Global Mentorship Program, coordinated fund-raising events, mentor / mentee recruitment and paring, and oversaw day-to-day operations to engage over 100 members, mentors, from 39 countries • Arrange and lead monthly global executive team meetings with the CEO, also responsible for meeting efficiency and effectiveness’s continuous improvement• Assist COO in defining file management and authorization structure, oversee and facilitate record management compliance by executive teams. Show less



Robin Hood

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Business Intelligence Intern

  • Jun 2023 - Aug 2023

  • Designed and built office space request project on Salesforce using Lightning App Builder and flows. • Liaised with legal and operations team on process improvements on existing process and gave recommendations. • Collaborated with cross-functional teams to gather business requirements and implement solutions using declarative tools. • Designed and built office space request project on Salesforce using Lightning App Builder and flows. • Liaised with legal and operations team on process improvements on existing process and gave recommendations. • Collaborated with cross-functional teams to gather business requirements and implement solutions using declarative tools.



OnRamps

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Data Fellow

  • Oct 2022 - Aug 2023

  • Feedback Analysis: Conducted analysis of Texas high school instructors survey using R to identify patterns and insights, and visualized frequency data using ggplot2. • Sankey Diagram: Created Sankey graphs using R to visualize course enrollment and grades for 60k+ Texas high school students. • Physics 302K One-Page Project: Analyzed and completed data visualization of 3-year student master files using Tableau. • Feedback Analysis: Conducted analysis of Texas high school instructors survey using R to identify patterns and insights, and visualized frequency data using ggplot2. • Sankey Diagram: Created Sankey graphs using R to visualize course enrollment and grades for 60k+ Texas high school students. • Physics 302K One-Page Project: Analyzed and completed data visualization of 3-year student master files using Tableau.



喜马拉雅

• China
• Technology, Information and Internet
• 100 - 200 Employee

• Channel Operations Intern

  • Jun 2021 - Aug 2021

  · Built user database and performed profiling and classification to inform customer growth algorithm development and improve customer retention and conversion · Produced weekly customer growth data analysis reports for 9 channels. Tracked and analysed channel performances indicators across multiple marketing channels and delivered advice for optimizations· ·Contributed to a 10% increase in DAU (Daily Active User) · Built user database and performed profiling and classification to inform customer growth algorithm development and improve customer retention and conversion · Produced weekly customer growth data analysis reports for 9 channels. Tracked and analysed channel performances indicators across multiple marketing channels and delivered advice for optimizations· ·Contributed to a 10% increase in DAU (Daily Active User)



TopTutorJob

• China
• Technology, Information and Internet
• 1 - 100 Employee

• Assistant Recruiter

  • Jul 2020 - Aug 2020

  · Search 400+ job openings for foreign teachers in Nanjing, Hangzhou, Qingdao, and Xi'an. Complete the city salary reports and city living guidance for foreign teachers. · Assist in Business development work, successfully contacted 70+ international school HR by cold call and sent them emails · Write 10+ school introduction to famous international schools in China · Support in candidate mapping and sourcing · Search 400+ job openings for foreign teachers in Nanjing, Hangzhou, Qingdao, and Xi'an. Complete the city salary reports and city living guidance for foreign teachers. · Assist in Business development work, successfully contacted 70+ international school HR by cold call and sent them emails · Write 10+ school introduction to famous international schools in China · Support in candidate mapping and sourcing