Yuzhou (William) Lu

Desktop Administrator at Teachers Health
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Sydney Area, AU
Skills

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Bio

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Credentials

  • MTA: Windows Server Administration Fundamentals - Certified 2017
    Microsoft
    Jun, 2017
    - Nov, 2024

Experience

  • Teachers Health
    • Australia
    • Insurance
    • 100 - 200 Employee
    • Desktop Administrator
      • Jul 2017 - Present

    • User Support Officer
      • Feb 2010 - Jun 2017

      1/11/2009 – Current* Level1, 2 &3 IT support to all staff customers for both hardware and software;* Monitoring system performance and escalate critical issue to System Administrators or third party technicians;* Develop and maintain windows desktop SOE;* System patching and software distribution via KACE and Intune;* Maintain software licenses compliance based on Microsoft license agreement;* Maintain hardware warranty and stability keep business running smoothly;*Upgrade device hardware to meet growing business needs.

Education

  • University of Sydney
    Master, Information Technology
    2006 - 2008

Community

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