Yutong Zhou
Assistant Operations Manager at Ulink Assist- Claim this Profile
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English Native or bilingual proficiency
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Chinese Native or bilingual proficiency
Topline Score
Bio
Experience
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Ulink Assist
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Singapore
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Hospitals and Health Care
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1 - 100 Employee
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Assistant Operations Manager
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Sep 2018 - Present
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National University of Singapore
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Singapore
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Higher Education
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700 & Above Employee
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Usher
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Oct 2014 - Aug 2018
- Coordination and execution of major events, e.g. National Day Investiture, NUS Commencement ceremonies with up to 1,600 attendees - Extensive experience in problem solving and conflict resolution - Provided training for new staff and their performance evaluations - Coordination and execution of major events, e.g. National Day Investiture, NUS Commencement ceremonies with up to 1,600 attendees - Extensive experience in problem solving and conflict resolution - Provided training for new staff and their performance evaluations
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Raffles Medical Group
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Hospitals and Health Care
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700 & Above Employee
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Patient Service Assistant
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Jan 2014 - Jun 2014
- 6-month attachment under a Raffles Medical Group clinic - Received professional training for customer service and effective communication - Responsible for all front-desk duties, inclusive of registration, scheduling appointments, follow-up of test results and other administrative matters - Conducted health-screenings and basic clinical procedures - Rendered assistance and emotional support to patients - 6-month attachment under a Raffles Medical Group clinic - Received professional training for customer service and effective communication - Responsible for all front-desk duties, inclusive of registration, scheduling appointments, follow-up of test results and other administrative matters - Conducted health-screenings and basic clinical procedures - Rendered assistance and emotional support to patients
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Education
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National University of Singapore
Bachelor of Science with Honours, Life Science (minor in Forensic Science) -
Københavns Universitet
Health and Medical Sciences -
Hwa Chong Institution (College)
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Nanyang Girls' High School