Yutong Zhou

Assistant Operations Manager at Ulink Assist
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, Singapore, SG
Languages
  • English Native or bilingual proficiency
  • Chinese Native or bilingual proficiency

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Experience

    • Singapore
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Assistant Operations Manager
      • Sep 2018 - Present

    • Singapore
    • Higher Education
    • 700 & Above Employee
    • Usher
      • Oct 2014 - Aug 2018

      - Coordination and execution of major events, e.g. National Day Investiture, NUS Commencement ceremonies with up to 1,600 attendees - Extensive experience in problem solving and conflict resolution - Provided training for new staff and their performance evaluations - Coordination and execution of major events, e.g. National Day Investiture, NUS Commencement ceremonies with up to 1,600 attendees - Extensive experience in problem solving and conflict resolution - Provided training for new staff and their performance evaluations

    • Hospitals and Health Care
    • 700 & Above Employee
    • Patient Service Assistant
      • Jan 2014 - Jun 2014

      - 6-month attachment under a Raffles Medical Group clinic - Received professional training for customer service and effective communication - Responsible for all front-desk duties, inclusive of registration, scheduling appointments, follow-up of test results and other administrative matters - Conducted health-screenings and basic clinical procedures - Rendered assistance and emotional support to patients - 6-month attachment under a Raffles Medical Group clinic - Received professional training for customer service and effective communication - Responsible for all front-desk duties, inclusive of registration, scheduling appointments, follow-up of test results and other administrative matters - Conducted health-screenings and basic clinical procedures - Rendered assistance and emotional support to patients

Education

  • National University of Singapore
    Bachelor of Science with Honours, Life Science (minor in Forensic Science)
    2014 - 2018
  • Københavns Universitet
    Health and Medical Sciences
    2017 - 2017
  • Hwa Chong Institution (College)
    2012 - 2013
  • Nanyang Girls' High School
    2008 - 2011

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