Mia Takeuchi
Student Services Coordinator at SELC College- Claim this Profile
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English Professional working proficiency
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Japanese Native or bilingual proficiency
Topline Score
Bio
Ness Gale
Yu has been an absolutely wonderful person to work with. She has been integral to the successful management and coordination our Youth Empowering Youth programs and our team of over 100 volunteers. Yu is a people-person; she is welcoming, supportive, engaging, and takes the time to really listen to others to determine their needs and collect feedback. She is a driver of results, is highly organized, and exceeds all expectations. Yu has brought so much value to our team, from creating and updating program procedures and workflows, to training and coaching new team members. I admire her diligence, her hard work and determination, and most of all her commitment to providing impactful opportunities to our team members and the youth that we work with. Thank you Yu for all that you do!
Anna Nehm
I've had the pleasure of knowing Mia for almost 2 years, during which we worked together on a regular basis. She has grown tremendously during this time. I have seen her not only excel at the core elements of her job - but also learn other tasks and champion projects that extend beyond her role. Mia is very eager to learn and is not afraid to take on new responsibilities. She has a positive can-do attitude and always sees the best even in difficult situations, which she solves without any issues. Mia communicates professionally over the phone, via email, and in person with suppliers and her teammates. She puts a smile on everyone's face with her positive and friendly attitude. She always looks out for her teammates and makes everyone feel welcome. Any employer would be lucky to have her.
Ness Gale
Yu has been an absolutely wonderful person to work with. She has been integral to the successful management and coordination our Youth Empowering Youth programs and our team of over 100 volunteers. Yu is a people-person; she is welcoming, supportive, engaging, and takes the time to really listen to others to determine their needs and collect feedback. She is a driver of results, is highly organized, and exceeds all expectations. Yu has brought so much value to our team, from creating and updating program procedures and workflows, to training and coaching new team members. I admire her diligence, her hard work and determination, and most of all her commitment to providing impactful opportunities to our team members and the youth that we work with. Thank you Yu for all that you do!
Anna Nehm
I've had the pleasure of knowing Mia for almost 2 years, during which we worked together on a regular basis. She has grown tremendously during this time. I have seen her not only excel at the core elements of her job - but also learn other tasks and champion projects that extend beyond her role. Mia is very eager to learn and is not afraid to take on new responsibilities. She has a positive can-do attitude and always sees the best even in difficult situations, which she solves without any issues. Mia communicates professionally over the phone, via email, and in person with suppliers and her teammates. She puts a smile on everyone's face with her positive and friendly attitude. She always looks out for her teammates and makes everyone feel welcome. Any employer would be lucky to have her.
Ness Gale
Yu has been an absolutely wonderful person to work with. She has been integral to the successful management and coordination our Youth Empowering Youth programs and our team of over 100 volunteers. Yu is a people-person; she is welcoming, supportive, engaging, and takes the time to really listen to others to determine their needs and collect feedback. She is a driver of results, is highly organized, and exceeds all expectations. Yu has brought so much value to our team, from creating and updating program procedures and workflows, to training and coaching new team members. I admire her diligence, her hard work and determination, and most of all her commitment to providing impactful opportunities to our team members and the youth that we work with. Thank you Yu for all that you do!
Anna Nehm
I've had the pleasure of knowing Mia for almost 2 years, during which we worked together on a regular basis. She has grown tremendously during this time. I have seen her not only excel at the core elements of her job - but also learn other tasks and champion projects that extend beyond her role. Mia is very eager to learn and is not afraid to take on new responsibilities. She has a positive can-do attitude and always sees the best even in difficult situations, which she solves without any issues. Mia communicates professionally over the phone, via email, and in person with suppliers and her teammates. She puts a smile on everyone's face with her positive and friendly attitude. She always looks out for her teammates and makes everyone feel welcome. Any employer would be lucky to have her.
Ness Gale
Yu has been an absolutely wonderful person to work with. She has been integral to the successful management and coordination our Youth Empowering Youth programs and our team of over 100 volunteers. Yu is a people-person; she is welcoming, supportive, engaging, and takes the time to really listen to others to determine their needs and collect feedback. She is a driver of results, is highly organized, and exceeds all expectations. Yu has brought so much value to our team, from creating and updating program procedures and workflows, to training and coaching new team members. I admire her diligence, her hard work and determination, and most of all her commitment to providing impactful opportunities to our team members and the youth that we work with. Thank you Yu for all that you do!
Anna Nehm
I've had the pleasure of knowing Mia for almost 2 years, during which we worked together on a regular basis. She has grown tremendously during this time. I have seen her not only excel at the core elements of her job - but also learn other tasks and champion projects that extend beyond her role. Mia is very eager to learn and is not afraid to take on new responsibilities. She has a positive can-do attitude and always sees the best even in difficult situations, which she solves without any issues. Mia communicates professionally over the phone, via email, and in person with suppliers and her teammates. She puts a smile on everyone's face with her positive and friendly attitude. She always looks out for her teammates and makes everyone feel welcome. Any employer would be lucky to have her.
Experience
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SELC College
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Canada
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Higher Education
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1 - 100 Employee
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Student Services Coordinator
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Jan 2023 - Present
- Guide students through following PTIB, IRCC, and school policies and regulations- Enrolling students into courses/programs- Moodle/LMS course creation-
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Administrative Assistant
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Oct 2022 - Feb 2023
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Low Entropy Foundation
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Canada
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Non-profit Organizations
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1 - 100 Employee
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Youth Empowering Youth Program Manager
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Jul 2022 - Dec 2022
- Oversees program daily operations.- Maintains program website using WordPress.- Reviews applications and conducts volunteer interviews.- Maintains volunteer files and documentation. - On-boards new volunteer members to the team.- Creates contracts, invoices, and expense reports for the department expense and youth employees.- Participates in leadership meetings to budget and plan the program operation ahead.- Sends volunteer appreciation cards /goods.- Prepares monthly department reports and stats to report the Program Director.- Coordinates with the marketing team to develop strategies to reach audience to promote the programs.- Conducts department specific trainings/refreshers to all departments when necessary.- Advertises the program(s) on the website, Eventbrite, and Might Network by uploading session details.- Implements new protocols for the program operations to improve efficiency to assist the team. Show less
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Conscious Connection Program Manager
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Aug 2022 - Oct 2022
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YEY Assistant Program Manager
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Aug 2021 - Jun 2022
- Assisted the program manager with reviewing volunteer applicants and interview. - Prepared contracts to youth employees on behalf of the program manager.- Maintained volunteers well-being by checking with one by one and kept volunteer files up to date.- Scheduled guest speakers to graduation sessions.- Planned and conducted training to new volunteer members.- Developed training plans/manuals for admin, coach, and program coordinator teams.- Tracked training progress of all new volunteers. - Organized online volunteer social events with youth members. Show less
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YEY Program Coordinator
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Mar 2021 - Aug 2021
- Supervised youth and children program teams.- Oversaw ongoing programs to ensure smooth operation.- Prepared reports for the management meetings.- Handled clerical duties for each program such as phone calls, emails, and document preparations.- Coordinated program schedules and staff meetings.- Maintained registration web page for the workshops and programs.- Tracked volunteer members training progress.
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Volunteer YEY Administrative Assistant
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Nov 2020 - Mar 2021
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ILSC Education Group
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Canada
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Education Administration Programs
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300 - 400 Employee
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Student Services Team Lead
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Apr 2022 - Jul 2022
- Managed ILSC Vancouver and Greystone College administrative emails accounts.- Enrolled students in to medical insurance (Guard.Me) and processed extensions when requested.- Provided front desk student/customer support and answers phones.- Completed a broad range of CRM database-related tasks.- Maintained current student records and archives according to the regulatory requirements.- Processed student tuition payments and refunds; makes direct sales to walk-in students. - Provided advising services to students related to programs, educational plans, services, policies and procedures. - Coordinated student intakes and graduations, prepares reports, processes contracts, prepares and distributes diplomas and transcripts. - Coordinated agency/student visits, and provides tours in both English and Japanese.- Conducted new student orientations for Greystone College and ILSC students.- Assisted Directors with assigned tasks and projects. - Provided training to new Student Services team members.- Developed and updates Student Services operational manual and related documents. - Supervised daily Student Services department operation and reported to the campus director while manager's absence. Show less
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Student Service Coordinator
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Jun 2021 - Apr 2022
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Startup Arena / First Fund
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Vancouver, British Columbia, Canada
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Office Community Coordinator
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Nov 2020 - Apr 2021
- Managed the office space as well as controlling office inventory. - Documented office community coordinator and executive assistant training processes. - Updated monthly rental breakdown spreadsheet and assisting the accounting team with any rental invoice inquiry. - Established new policies for the office such as meeting room usage policy, and shared space usage policy. - Processed payments such as internet and phone bills for the office. - Supported the company CEO with preparing contracts and agreements for client rental and funding as well as organizing confidential information. - Organised both paper and electronic documents. - Performed reception desk duties such as welcoming, providing answers to general office inquiries, and sorting deliveries/ mail for our rentals and employees. - Assisted management team with group health insurance enrolment. - Supervised office cleaning. - Filled out expense reports for employees. - Tracked meeting room schedules and preparing rooms prior to meetings/ conferences. - Scheduled appointments for the office. Show less
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Discover Holidays
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Canada
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Travel Arrangements
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1 - 100 Employee
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Quality Assurance/Operations Coordinator
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Nov 2018 - Sep 2020
- Coordinated reservations by communicating with Canadian & Alaskan vendors. - Conducted office admin tasks, including email, phone calls, office inventory management, facilities, and shipping duties. - Maintained web page by uploading up to date package / product details. - Tracked staff personal information and sent appreciation cards/gifts when needed on behalf of the company owners. - Supervised the Quality Assurance department in the manager’s absence. - Planned and conducted Quality Assurance training sessions for the department and other members of staff. Show less
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FlyOver
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Canada
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Entertainment Providers
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1 - 100 Employee
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Guest Experience Agent
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Nov 2017 - Nov 2018
Objective was to provide great customer experience from the front of the office to back end by handling ticket/goods sales, maintaining flow of each show, ensuring guest safety in the attraction. Objective was to provide great customer experience from the front of the office to back end by handling ticket/goods sales, maintaining flow of each show, ensuring guest safety in the attraction.
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Hampton Inn & Suites by Hilton Downtown Vancouver
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Canada
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Hospitality
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1 - 100 Employee
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Management Assistant
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Jun 2017 - Aug 2017
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Education
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2016 - 2018
Capilano University
Diploma, Tourism Management
Community
