YUSUF AKAR

QA Tester at Bilicra
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Contact Information
us****@****om
(386) 825-5501
Location
İzmir, Turkey, TR
Languages
  • İngilizce Limited working proficiency

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Bio

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Credentials

  • Kick off your gaming QA career: basics of testing for games
    Udemy
    Nov, 2022
    - Nov, 2024
  • Yazılım Test Uzmanı
    Udemy
    Jul, 2022
    - Nov, 2024
  • Kalite - Denetim - Kalite Yöneticiliği Uzmanlık Sertifikası - Kalite Yöneticiliği Uzmanlık Sertifikası - Dokümantasyon
    Türk Standardları Enstitüsü
    May, 2013
    - Nov, 2024
  • Kalite - Denetim - Kalite Yöneticiliği Uzmanlık Sertifikası - Kalite Yöneticiliği Uzmanlık Sertifikası - İç Tetkik
    Türk Standardları Enstitüsü
    May, 2013
    - Nov, 2024
  • Kalite - Denetim - Toplam Kalite Eğitimi Sertifikası - Toplam Kalite Eğitimi Sertifikası
    Türk Standardları Enstitüsü
    May, 2013
    - Nov, 2024

Experience

  • Bilicra
    • Türkiye
    • Consumer Electronics
    • 1 - 100 Employee
    • QA Tester
      • Dec 2021 - Present

      Determining the requirements of Call Evaluation and Support Panel local websites. UI / GUI / Functional tests of Call Evaluation and Support Panel local websites. Creation of test cases for PIR, Siren, Gateway, HoDoor, ThermoBi, Locate, Join, Boss products developed by R&D. UI / GUI / Functional tests of Bilicra Care, Bilicra Smart, Bilicra BiSense mobile applications. API tests of Bilicra BiSense mobile application and Call Evaluation local website with Postman. Reporting bugs, forwarding them to the relevant unit/persons for resolution and following up. Physical tests of PIR, Siren, Gateway, HoDoor, ThermoBi, Locate, Join products (Power Consumption with Power Monitor, Distance Measurement, Double Sided Tape Tests, Magnet Measurement, Temperature Measurement, Decibel Measurement) Making and reporting the Bilicra BiSense Back-End stress test with k6.io. Creating UI flowcharts of Bilicra BiSense, Bilicra Care mobile applications with draw.io Preparation of user manuals for products developed by R&D. ------------------ Creation of Call Center Calibration document for Customer Services. Finding solutions to customer problems coming to the Call Center. To communicate and follow-up with manufacturers abroad for the solution of problems. Designing and updating the "Solution Tree" with Articulate Storyline 3. Show less

  • AssisTT
    • Türkiye
    • Telecommunications
    • 700 & Above Employee
    • Müşteri Temsilcisi
      • Nov 2015 - Apr 2021

      Construction and management of "turksatdestek.com" local web page. Listening and recording inbound and outbound calls in the BackOffice Support unit. Assisting customers with inbound and outbound calls. Transmitting the errors detected in the tapped calls to the assistants as feedback. Reporting of detected errors on a daily, weekly, monthly and annual basis. Construction and management of "turksatdestek.com" local web page. Listening and recording inbound and outbound calls in the BackOffice Support unit. Assisting customers with inbound and outbound calls. Transmitting the errors detected in the tapped calls to the assistants as feedback. Reporting of detected errors on a daily, weekly, monthly and annual basis.

Education

  • Dokuz Eylül Üniversitesi
    Önlisans, Bilgisayar Programlama
    2012 - 2014
  • Anadolu Üniversitesi
    Lisans Derecesi, Yönetim Bilgi Sistemleri, Genel

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