Experience

Bamrec

• United States
• Community Services
• 1 - 100 Employee

• Technical Lead

  • Jan 2021 - Present

• Technical Project Manager

  • Oct 2020 - Jan 2021

  Lead international software team to design and develop mobile applicationsBalance communication between product teams and technical teamsGuide the developer team to meet deadlines and support business expansion



Sequoia Networks

• San Francisco Bay Area

• Senior Technical Support Engineer

  • May 2019 - Present

  Manage Level 3 Help Desk support issues at 99% satisfaction rate within 48 hours Assign network level rules to limit and control employee and client access securely Monitor group policies and organization machines for constant domain connectivity using VPN Manage Level 3 Help Desk support issues at 99% satisfaction rate within 48 hours Assign network level rules to limit and control employee and client access securely Monitor group policies and organization machines for constant domain connectivity using VPN



Bay Club Santa Clara

• San Francisco Bay Area

• League Squash Captain and Player

  • Jan 2004 - Present

  Prioritized matches, organized games, encouraged players Trained the newer athletes in the team and encouraged active participation Improving personal squash skills over lifetime of playing Prioritized matches, organized games, encouraged players Trained the newer athletes in the team and encouraged active participation Improving personal squash skills over lifetime of playing



Best Buy

• Retail
• 700 & Above Employee

• Merchandising and Inventory Specialist

  • Feb 2018 - Aug 2020

  Check shipments and confirm 100% accuracy and precision in organization in timely manner Arrange products specifically and perform store setting, stocking, functionality, and cleaning Decreased sales associates time searching for products by 30 minutes every couple of hours Organized and cleaned warehouse by bringing available products closer to customers Achieved company sale goal and scored up to 120% in revenue Check shipments and confirm 100% accuracy and precision in organization in timely manner Arrange products specifically and perform store setting, stocking, functionality, and cleaning Decreased sales associates time searching for products by 30 minutes every couple of hours Organized and cleaned warehouse by bringing available products closer to customers Achieved company sale goal and scored up to 120% in revenue



Averroes High School

• United States
• Education Administration Programs
• 1 - 100 Employee

• Administrator

  • Jan 2018 - Jul 2020

• Teacher

  • Jan 2018 - May 2020

• Student Council Treasurer

  • Aug 2016 - Sep 2018



Andalusia Academics

• United States
• Education Management

• Homeschooling Tutor

  • Aug 2016 - Jun 2020

  Tutor teaching English, Mathematics, and Science for K through 12th students Advising on personal habits and other issues to spark intrinsic motivation to work harder Encouraged kids to want to be part of class and study to become better Inspired students to be excited about studies and complete assignments early Tutor teaching English, Mathematics, and Science for K through 12th students Advising on personal habits and other issues to spark intrinsic motivation to work harder Encouraged kids to want to be part of class and study to become better Inspired students to be excited about studies and complete assignments early



Rubio's Restaurants, Inc.

• United States
• Restaurants
• 400 - 500 Employee

• Cook

  • May 2018 - Oct 2018

  Prepared food under fast-paced time goal of 4 minutes with about 90 seconds to spare per order Provided efficient customer service to satisfy all parties involved Trained new crew to learn best practices and bringing health inspector’s score up by 15% Prepared food under fast-paced time goal of 4 minutes with about 90 seconds to spare per order Provided efficient customer service to satisfy all parties involved Trained new crew to learn best practices and bringing health inspector’s score up by 15%



Amazon - DSF3 - Shipping Center

• San Francisco Bay Area

• Shipping and Sortation Associate

  • Aug 2017 - Oct 2017

  Ensuring efficient delivery for average of 95% accuracy Working in fast-paced environment and working with team to stay on track and help lighten loads Allowed deliveries to be sent out faster and for customers to receive products 2+ hours sooner Ensuring efficient delivery for average of 95% accuracy Working in fast-paced environment and working with team to stay on track and help lighten loads Allowed deliveries to be sent out faster and for customers to receive products 2+ hours sooner



McDonald's

• United States
• Restaurants
• 700 & Above Employee

• Cashier and Food Handler

  • Aug 2017 - Sep 2017

  Assisted customers in a timely and effective manner at a fast-paced restaurant Communicated and marketed promoted products to a diverse client base Dealt with customer service, computer inputs, money handling, and food orders Assisted customers in a timely and effective manner at a fast-paced restaurant Communicated and marketed promoted products to a diverse client base Dealt with customer service, computer inputs, money handling, and food orders



HAC-DC

• Cairo Governorate, Egypt

• Financial Coordinator

  • Jan 2013 - Dec 2016

  Collected income and expenses, organized money, and calculated net funds Handled all bookkeeping issues for business, managing finances Created online spreadsheet to organize shared budget for all other employees Clarified fund management, assessed major losses, reduced 50% of travel and marketing budgets Collected income and expenses, organized money, and calculated net funds Handled all bookkeeping issues for business, managing finances Created online spreadsheet to organize shared budget for all other employees Clarified fund management, assessed major losses, reduced 50% of travel and marketing budgets



Averroes High School

• United States
• Education Administration Programs
• 1 - 100 Employee

• Robotics / STEM Club President

  • Jan 2016 - Jun 2016

  Led group to creating a robotic car in club meetings Organized speakers and lecturers to teach us more about different robotic programs Introduced several ideas into the group and provided support to challenge seekers, and other difficult projects with members of the club Led group to creating a robotic car in club meetings Organized speakers and lecturers to teach us more about different robotic programs Introduced several ideas into the group and provided support to challenge seekers, and other difficult projects with members of the club