Customer Care Consultant

• Jun 2022 - Present

Campaign Ops & Operations Campaign Ops & Operations

Customer Service Professional

• Oct 2021 - Jun 2022

TM One TM One

Assistance Management Assistant

• Apr 2021 - Jun 2021

Branch Manager

• Nov 2018 - Dec 2020

Working in retail has given me an opportunity to open a new environment in terms of job scope and responsibilities. It also maximize me to handling stress in handling customers, staff and management when it comes to problem solving. Along the way it gives me a new softskill in communication also management skills because as a branch manager, we act as a middle party between staff and the Headquarters. It also enchance my human resources skill in handling Overtime staff, training staff in the outlet, handling staffs claim by reffering to the Human Resources Headquarters and also awarding best staff and other resources skills. In point of time, it encourages me to further my career to another level with new experience, new colleagues and opportunities to improve my management skills. Show less

Telemarketing Representative

• May 2018 - Oct 2018

Within this time, I learned the art of selling products without facing the customer. When I’m step in the telesales marketing, it’s a new environment and new challenges for my career. Moreover, in this industry, I know how to managed stress and learn more about communication skill as I sell through emotional selling with customer, provide good courtesy and handling customer concern with proper skill to educate customer Within this time, I learned the art of selling products without facing the customer. When I’m step in the telesales marketing, it’s a new environment and new challenges for my career. Moreover, in this industry, I know how to managed stress and learn more about communication skill as I sell through emotional selling with customer, provide good courtesy and handling customer concern with proper skill to educate customer

Personal Financial Advisor

• Jul 2017 - Jan 2018

After 3 month I’m finished my pursue for Diploma in Public Administration, I get a job to work under banking line with one of the biggest bank in Asia. I get to experience to work under much more pressure and need to achieve targeted Key Performance Indicator (KPI). Other than that, it also taught me to work with honesty and integrity as every sales I make it is under surveillance of Bank Negara Malaysia and CIMB Group itself. After 3 month I’m finished my pursue for Diploma in Public Administration, I get a job to work under banking line with one of the biggest bank in Asia. I get to experience to work under much more pressure and need to achieve targeted Key Performance Indicator (KPI). Other than that, it also taught me to work with honesty and integrity as every sales I make it is under surveillance of Bank Negara Malaysia and CIMB Group itself.