Yusra Shaikh
Officer Mail Management Unit at Silkbank Limited- Claim this Profile
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English Limited working proficiency
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Urdu Limited working proficiency
Topline Score
Bio
Experience
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Silkbank Limited
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Pakistan
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Banking
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700 & Above Employee
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Officer Mail Management Unit
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Jul 2019 - Present
• Managing portfolio of 50,000 Running finance debit cards & 100,000 Visa Credit Cards. • Updating and reporting business teams regarding deliveries of Consumer Accounts Statements and renewal/ replacement cards customer wise and summary wise. • Working closely with fraud and authorization teams in order to avoid fraudulent activities on cards as per bank’s SOP’s. • Handling entire complaints portal against deliveries of cards and escalating daily complaints analysis with management. • Negative payments marking against courier in case of loss of cards at courier’s end. • Liaison with courier and internal finance department in order to generate (PAM) payment access memo for quick payment process. • Timely Updating of Courier Tracking System for effective reporting. • Ensure timely and accurate deliveries of Credit Cards, Debit Cards & Account Statements. • Coordination with internal and external stakeholders such as product management, ITD and courier agencies regarding Internal and external Report generation within stimulated time frame. Show less
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Information Technology Services
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Pakistan
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Information Technology & Services
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1 - 100 Employee
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Assistant Manager
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Feb 2017 - Oct 2017
o MANAGEMENT OF BENTHAM OPEN WEBSITE • Managing, composing, Modification of Bentham Open Website. • Communication with international authors who wanted to publish their researches through Bentham Science. • Converted Research Paper in XML and HTML version with cross ref and Href citations • Quality Assurance of Bentham Research Paper. • Article Composing for Bentham Research Paper. o MANAGEMENT OF BENTHAM OPEN WEBSITE • Managing, composing, Modification of Bentham Open Website. • Communication with international authors who wanted to publish their researches through Bentham Science. • Converted Research Paper in XML and HTML version with cross ref and Href citations • Quality Assurance of Bentham Research Paper. • Article Composing for Bentham Research Paper.
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Intellexal Solutions Private Limited
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Pakistan
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IT Services and IT Consulting
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1 - 100 Employee
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Junior Developer
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Dec 2015 - May 2016
• Created ITS SMS-gateway for portal and android services using NodeJS express EJS template with MySQL as backend. • Created TO-DO list (add, update, delete) functions using NodeJS express JADE template. • Created ITS SMS-gateway for portal and android services using NodeJS express EJS template with MySQL as backend. • Created TO-DO list (add, update, delete) functions using NodeJS express JADE template.
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A2Z Creatorz (Leading Web and Digital Agency)
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IT Services and IT Consulting
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1 - 100 Employee
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Internship
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Aug 2015 - Oct 2015
• Developed Employee Evaluation Form using CodeIgniter Framework in PHP and MySQL. • Developed Employee Evaluation Form using CodeIgniter Framework in PHP and MySQL.
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Sapphire Consulting Services
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Pakistan
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Software Development
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100 - 200 Employee
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Internsip
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Oct 2014 - Jan 2015
• Work with Custom Software Development Team on Software Application Development. • Worked on CodeIgniter Framework and its library grocery CRUD. • Created different PHP applications on CORE PHP. • Work with Custom Software Development Team on Software Application Development. • Worked on CodeIgniter Framework and its library grocery CRUD. • Created different PHP applications on CORE PHP.
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Education
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Mohammad Ali Jinnah University (MAJU)
Master of Science - MS, Computer Science -
Iqra University (Official)
Bachelor of Science - BS, Computer Science -
Khatoon-e-Pakistan Government College for Women
Intermediate, Commerce -
Karachi Public School
Matriculation, Computer Science