Yusra Hanis

Sales Associate at Skechers Malaysia Sdn Bhd
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Contact Information
Location
Alor Setar, Kedah, Malaysia, MY

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Experience

    • Wholesale Footwear
    • 1 - 100 Employee
    • Sales Associate
      • Jul 2023 - Present
    • Boutique Assistant
      • Apr 2019 - Mar 2020

      - provide good services to customers -handling cash transaction,credit card payment and records payment in out -respond to customer inquiries and complaint -doing inventory stock and handling items - provide good services to customers -handling cash transaction,credit card payment and records payment in out -respond to customer inquiries and complaint -doing inventory stock and handling items

    • 1 - 100 Employee
    • Shop Manager
      • Feb 2018 - Dec 2018

      -successfully managed a shop with a team of 14 members and 1 superior-utilize exceptional communication skills-keep a watchful eyed on kids playing-maintained a clean and dust free area for providing a healthy space for kids and customer to play- handling stocktake account,staff duty rooster

    • Management Trainee
      • Sep 2017 - Feb 2018

      Acquired comprehensive knowledge of all departments and job tasksduring a week-long job training.• Prepared for the outlet opening by creating a detailed checklist for newitems and learning the Omotenashi method for customer greetings.• Emphasized the importance of cleanliness and functionality of all itemsintheshop.• Developed skills in shop management, leading a service crew, achievingsales targets, and creating ideas to attract customers and increase profit.• Demonstrated a keen eye for detail and a strong work ethic throughoutthe job training. Show less

    • Industrial Trainee
      • Nov 2016 - Mar 2017

      • Assisted golfers in choosing caddy and prepared buggy car, ensuring they had an enjoyable and seamless golfing experience. • Organized golfer files and categorized them as either 'terminated' or 'active' in the system, ensuring accurate records were maintained and information was easily accessible. Handled all aspects of golfer tours, including event planning, preparing event orders, and alerting all departments about upcoming events. Entertained customers who wished to hold events at the organization's place, providing ideas for new menu items, customizing table settings, confirming VVIP attendance, and following up with clients and staff to ensure events ran smoothly. Show less

Education

  • Universiti Teknologi MARA
    Diploma, Tourism and Travel Services Management
    2015 - 2017

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