Experience

Roche Bobois

• France
• Furniture and Home Furnishings Manufacturing
• 700 & Above Employee

• Interior Design Consultant

  • Aug 2022 - Present



Hammitt

• United States
• Retail
• 1 - 100 Employee

• Client Relations Specialist

  • Sep 2021 - Aug 2022



Chan Luu, LLC

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Keyholder

  • Oct 2020 - Sep 2021

  •Engaged with customers to build rapport and promoted long-term loyalty. •Educated customers about products, service offerings, and newest releases to help each customer make informed choices. •Maintained high customer satisfaction with de-escalation and problem solving. •Delivered solutions to customers’ concerns and built long lasting consumer relationships through digital customer service platform. •Assisted web customer service team on the weekends using Gorgia and Shopify. •Engaged with customers to build rapport and promoted long-term loyalty. •Educated customers about products, service offerings, and newest releases to help each customer make informed choices. •Maintained high customer satisfaction with de-escalation and problem solving. •Delivered solutions to customers’ concerns and built long lasting consumer relationships through digital customer service platform. •Assisted web customer service team on the weekends using Gorgia and Shopify.



Tory Burch

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Retail Sales Associate

  • Aug 2019 - Mar 2020

  •Styled customers and suggested customers fitting styles and sizes. •Maintained customer satisfaction with "one step more" consumer relation building strategy. •Cultivated customer loyalty, promoted repeat customers and improved sales. •Built long lasting relationships through company’s digital customer service app •Styled customers and suggested customers fitting styles and sizes. •Maintained customer satisfaction with "one step more" consumer relation building strategy. •Cultivated customer loyalty, promoted repeat customers and improved sales. •Built long lasting relationships through company’s digital customer service app