Yuriy Shoshkin

CTO at Gazprombank
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Location
Baku, Contiguous Azerbaijan, Azerbaijan, AZ

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Experience

    • Russian Federation
    • Banking
    • 700 & Above Employee
    • CTO
      • Dec 2017 - Present

      Scope of responsibilities: IT development in retail business automation in the perimeter of office network, incl. private banking (400+ offices, 1800+ employees), contact center (1200+ employees), marketing, communications for a total scope of 3.5 million + clients, courier delivery. Job responsibilities: hiring a team and developing a department from 10 to 250 employees, incl. analysts, developers, testers, leading the department projects from idea to rollout, organizing business processes using agile (SAFe), kanban, devops practices. A product portfolio for retail business includes more than 30 large projects, i.e.: • a retail credit pipeline for consumer loans (internal development within 4 months, incl. hiring a full team from the ground up), stack: java, react, camunda, activemq • a single front system, replacement of more than 15 systems for office operational staff, field employees (tablets) and contact center, stack: java, react, postgresql, rabbitmq • a single customer directory, MDM solution based on HFLabs • a logistics module, automation of couriers, stack: java, react, postgresql • selection of investment portfolio for a client in the mobile app and the bank offices, stack: java, react, mongodb • a system for branch employees’ schedule optimization based on network load and customer behavior, a solution based on naumen • gamification of the office employees’ work, stack: java, react, postgresql • online selection of offers to a client (NBO) for all the bank channels, solution based on sas rtdm • implementation of IVR in CISCO • marketing campaign optimizer, solution based on sas rtdm + java Show less

    • Financial Services
    • 1 - 100 Employee
    • IT Development Director
      • Apr 2015 - Dec 2017

      Implemented an architecture of IT systems, consisting of CRM Terrasoft BPMOnline (for 500 offices with 4 000 + users), ABS Diasoft Flextera, SAS RTDM • Organized the process of improvements according to the range of implemented systems according to the release scheme and Agile principle, as well as Microsoft DAX, 1C, Bitrix24, a number of self-developed systems in C#, Java • Hired, coached and motivated a team of 30 business analysts, architects, developers, testers Key achievements: • Implemented a loan multi-productivity approach, a mechanism for implementing marketing campaigns with different conditions, launched 20+ new products • Led the development of a universal mechanism for selling various products, i.e., insurance, credit histories, SIM cards, etc., rolled out 10+ new products • Deployed the process of remote loan approval and grant to a bank card • Reduced the time of new initiative implementation down to 2 months. Show less

    • Head of Front Systems Competence Center
      • Jul 2012 - Mar 2015

      Scope of responsibilities: managing the Front Systems Competence Center consisting of Analytics &Testing Department and Development Department, both geographically distributed throughout Russia and Ukraine with a total headcount of 60 employees. Developing the bank key frontal system for serving individuals (loans, deposits, services, cash settlement) in Silverlight+ASP. NET. Hiring, coaching and developing employees, strategically and operationally managing the Competence Center, achieving business objectives, interacting with the stakeholders. Key achievements: • Implemented a single front-end application in all the bank offices, achieved a significant improvement in the speed and quality of customer services • Provided a transfer of the Competence Center to the release cycle of development • Set up the 3rd line of support, as well as uninterrupted system operation • Organized the system development as per Agile methodology Show less

    • Head of Division for Banking Product Development
      • Sep 2009 - Jun 2012

      Scope of responsibilities: managing the Division, incl. 3 departments: Department of Credit Product Development, CRM (Siebel) Development Department, Deposit Products Development Department; hiring, coaching and motivating employees, distributing tasks by departments, planning and controlling performance; defining key business objectives; interacting with internal stakeholders; strategic planning of department development; participating in tenders. Key achievements: • Organized the business processes and ensured the performance of newly created Division • Participated in the tender for the introduction of a new version of Siebel • Initiated and rolled out a change management process in Jira, integrated with planning in MS Project and time tracking system • Optimized regulatory procedures for repaying loans and achieved a reduction of time by more than twice • Introduced a collective insurance scheme for car loans and developed a service of distant deposit opening in the Internet bank app • Implemented an automatic distribution of loan applications by underwriters in Siebel and deployed Siebel integration with CreditRegistry Show less

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