Experience

2.C CONSULTING

• Spain
• Human Resources Services
• 1 - 100 Employee

• BAU Tesorería / Trading

  • Apr 2023 - Present

  PagoNxt / Banco Santander Early planning of liquidity and cash. Liquidity management. Compliance with financial obligations. Preparation for financial risks. Capital management. Negotiation with correspondents. Swift messaging for payment execution. PagoNxt / Banco Santander Early planning of liquidity and cash. Liquidity management. Compliance with financial obligations. Preparation for financial risks. Capital management. Negotiation with correspondents. Swift messaging for payment execution.



DXC Technology

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Teleoperator

  • Feb 2021 - Apr 2023

  Comprehensive monitoring of customer identification protocols at the beginning of the call. Attention to calls from customers and users of Evo Banco - banking products and services. Incident registration through the use of Evo Banco products. Management of incidents, queries or complaints derived from the use or contracting of banking products and services. Answer customer questions about basic banking services, such as account balances and interest rates and fees. Helping customers protect their accounts by reviewing suspicious activity, reversing transactions and reissuing compromised debit and credit cards. Answer questions about account types and banking products, such as CDs, money market accounts, loans and credit cards Check on the status of customer accounts and track checks and payments Review and explain account charges Assist banking customers who are victims of fraud, theft or identity theft Assist customers with replacing lost or stolen credit or debit cards Assist with address changes Provide assistance in using in-bank automated teller machines and help customers select and fill out banking forms before approaching a teller. Show less



Adecco

• Switzerland
• Staffing and Recruiting
• 700 & Above Employee

• Teleoperator

  • Sep 2020 - Feb 2021

  Comprehensive monitoring of customer identification protocols at the beginning of the call. Attention to calls from customers and users of Evo Banco - banking products and services. Incident registration through the use of Evo Banco products. Management of incidents, queries or complaints derived from the use or contracting of banking products and services. Answer customer questions about basic banking services, such as account balances and interest rates and fees. Helping customers protect their accounts by reviewing suspicious activity, reversing transactions and reissuing compromised debit and credit cards. Answer questions about account types and banking products, such as CDs, money market accounts, loans and credit cards Check on the status of customer accounts and track checks and payments Review and explain account charges Assist banking customers who are victims of fraud, theft or identity theft Assist customers with replacing lost or stolen credit or debit cards Assist with address changes Provide assistance in using in-bank automated teller machines and help customers select and fill out banking forms before approaching a teller. Show less



Banco Central de Venezuela

• Banking
• 400 - 500 Employee

• • Mar 2017 - Mar 2019

  BackofficeSupervise and coordinate the corresponding bank accounts used for the establishment of financial investment operations related to the management of International Reserves. Coordinate the custody management services of securities in foreign currency. Income and expense report. Close relationship with correspondent banks to meet their requirements.Swift CoordinatorManagement and support of the Swift unit, execution of payments and confirmations of international transactions made for the Treasury and Investments Department of the Central Bank of Venezuela Show less

• • Jul 2015 - Mar 2017

  Executing investment operations on a daily basis, responsible for liquidity, safety and profitability of funds, according to the established guidelines and agreed strategies (includes money market, forex, fixed income and gold operations)

• • Dec 2006 - Jul 2015

  Evaluate, in combination of the SUDEBAN network, the changes in fees and commissions the banking industry charged to customers for services and bank products provided.Analyze financial data provided, as well as costs required. Based on the results, proceed to write reports and make presentations, usually making recommendations to approve or reject such requirements. Informative analysis to the Directory (BCV), where such requirements or permissions must been approved or rejected to adjust or change those bank commissions. Analyze the financial statements of the national or international banks, as well as on the stock exchange market. Bilingual interpreter that cooperates between the BCV (Financial Statements Analysis Department) and the International Bank (Bank of Iran) when required. Evaluate the behavior of the payment systems. Oversee daily activities of the capital market as well as the study of risk in each emission. Ensure that the Banking Industry forms and written materials necessary for compliance with Securities and Exchange Commission regulations are accurate and complete. Show less



UCAB - Universidad Católica Andrés Bello

• Venezuela
• Education Administration Programs
• 700 & Above Employee

• Associate Professor

  • Jan 2015 - Jul 2017

  Teacher of Institutions and Banking Operations class. Undertake research-lead teaching on undergraduate students. Contribute at an appropriate level to school and faculty policy and practice in teaching. Provide timely feedback and assessment of coursework and examinations. Play a significant role in the design, development and planning of modules and programmes within the subject area as required. Teacher of Institutions and Banking Operations class. Undertake research-lead teaching on undergraduate students. Contribute at an appropriate level to school and faculty policy and practice in teaching. Provide timely feedback and assessment of coursework and examinations. Play a significant role in the design, development and planning of modules and programmes within the subject area as required.



EY

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Tax Analyst

  • Jan 2006 - Dec 2006

  Oversaw and manage the timely and accurate preparation of Venezuelan and US income taxes for Expatriates. Calculated and prepared Venezuelan Income Taxes to assigned clients (Companies). Worked as a volunteer, preparing US taxes to US Citizens, at the US Embassy in Caracas. Oversaw and manage the timely and accurate preparation of Venezuelan and US income taxes for Expatriates. Calculated and prepared Venezuelan Income Taxes to assigned clients (Companies). Worked as a volunteer, preparing US taxes to US Citizens, at the US Embassy in Caracas.



KPMG US

• United States
• Financial Services
• 700 & Above Employee

• Tax Analyst

  • Sep 2003 - Dec 2005

  Calculated and prepared Venezuelan Income Taxes to assigned clients (Companies) Worked as a volunteer, preparing US taxes to US Citizens, at the US Embassy in Caracas. Calculated and prepared Venezuelan Income Taxes to assigned clients (Companies) Worked as a volunteer, preparing US taxes to US Citizens, at the US Embassy in Caracas.