Yuriko Kuga Llagas

Food and Beverage Manager at Waffle Cabin
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Contact Information
us****@****om
(386) 825-5501
Location
Slaty Fork, West Virginia, United States, US
Languages
  • Spanish Native or bilingual proficiency
  • English Professional working proficiency

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Credentials

  • Curso de Diseño UX/UI
    Coderhouse
    Apr, 2023
    - Nov, 2024

Experience

  • Waffle Cabin
    • United States
    • Restaurants
    • 1 - 100 Employee
    • Food and Beverage Manager
      • May 2023 - Present

      In my position as a F&B supervisor I have been a crucial part of my team, customer service, and inventory control of a high impact store in a high traffic location at Waffle Cabin, WV. Responsibilities: Conduct comprehensive training programs to enhance staff skills and knowledge. Provide guidance and support to ensure optimal performance and customer satisfaction. Develop organized staff schedules that align with operational requirements and peak hours. Source, select, and acquire necessary supplies and equipment for the dining area. Oversee the reservation process to accommodate guest preferences and availability. Extend a hospitable welcome to patrons upon arrival, creating a positive first impression. Skillfully address and resolve customer complaints to ensure their satisfaction. Show less

  • Snowshoe Mountain
    • United States
    • Human Resources Services
    • 1 - 100 Employee
    • Retail Supervisor
      • Nov 2022 - Apr 2023

      - Provides courteous service to all customers by offering friendly greeting, determine needs, demonstrate or explain product, and provide great assistance.-Train and supervise coworkers in all areas of sales, product knowledge, and customer service while adhering to all company policies and procedures. -Review, set and maintain standards for displays, in and re-stock items, pricing, marking and merchandise inventory for assigned area with the Manager.-Proficient using RTP user system and APROPOS for see the inventory when it needed. Show less

    • Retail Associate
      • Aug 2022 - Nov 2022

      Serves customers by helping them select products. Greets and receives customers in a welcoming manner and responds their questions.Review, set and maintain standards for displays, in and re-stock items, pricing, marking and merchandise inventory for assigned area with the ManagerProcessing exchanges, returns, and refunds according to company policies.Proficient using RTP user system and APROPOS for see the inventory when it needed.

Education

  • Coderhouse
    Bachelor's degree, UX design
    2022 - 2023
  • Universidad Peruana de Ciencias Aplicadas
    Bachelor's degree, Bachelor of International Business and Management
    2013 - 2018

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