Experience

Clario

• United Arab Emirates
• Computer and Network Security
• 200 - 300 Employee

• Sales Manager

  • Dec 2019 - Present

  We are Clario, over 800 proffesionals, including security and privacy experts with the common goal of supporting everyone's right to have a digital life, secured We are Clario, over 800 proffesionals, including security and privacy experts with the common goal of supporting everyone's right to have a digital life, secured



Kromtech

• Virgin Islands, British
• Software Development
• 1 - 100 Employee

• Sales Manager

  • Sep 2018 - Present

  We are Kromtech, the developer of MacKeeper, a world-famous Mac optimization software, helping millions of users to keep their Macs clean from junk files and protected from online threats. 1000+ passionate leaders, developers, security experts, and Apple Certified Support Professionals work globally to help users take back control of their security and privacy online. MacKeeper Anti-Malware Lab provides real-time web monitoring to detect the latest online threats. The Software development team uses these findings to continuously improve MacKeeper cleaning, security, and privacy features. Our Customer Services team provides 24/7 personal remote assistance to help users solve Mac-related issues that go beyond any software capabilities. What I am responsible for: - Providing technical support via phone and chat; - Assisting customers with activating software; - Identifying and escalating priority issues; - Working with customers mostly from the USA, Canada, Australia, UK; - Troubleshooting in all types of Mac OS; - Offering company’s service and persuading potential customers to purchase it; - Upselling/Cross-selling existing or past customers. Show less



Zoom Support.

• Sales Manager

  • Feb 2018 - Aug 2018

  What I am responsible for: - Providing technical support via phone and chat; - Assisting customers with activating software; - Identifying and escalating priority issues; - Working with customers mostly from the USA, Canada, Australia, UK; - Troubleshooting in all types of Mac OS; - Offering company’s service and persuading potential customers to purchase it; - Upselling/Cross-selling existing or past customers. What I am responsible for: - Providing technical support via phone and chat; - Assisting customers with activating software; - Identifying and escalating priority issues; - Working with customers mostly from the USA, Canada, Australia, UK; - Troubleshooting in all types of Mac OS; - Offering company’s service and persuading potential customers to purchase it; - Upselling/Cross-selling existing or past customers.