Yuri dos Santos Rodrigues, M.Sc.

Information Technology Coordinator at CEPON - Centro de Pesquisas Oncológicas
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Contact Information
us****@****om
(386) 825-5501
Location
Florianópolis, Santa Catarina, Brazil, BR
Languages
  • Inglês Professional working proficiency
  • Espanhol Full professional proficiency
  • Português Native or bilingual proficiency

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Credentials

  • Level B2 English Certificate - Miami EUA
    OHC English
    Sep, 2018
    - Oct, 2024
  • Level B1 English Certificate - Toronto CA
    Stafford House International
    Nov, 2017
    - Oct, 2024
  • Leader Coaching
    Hospital São João Batista
    May, 2016
    - Oct, 2024

Experience

    • Brazil
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Information Technology Coordinator
      • Sep 2022 - Present

      Coordination of the information technology sector of the oncology center of florianopolis CEPON. Administration of the Philips Tasy system along with the management of the IT team. Administration of the entire technological park of the hospital including servers, backup, external and internal network services, outsourced services and administration of the implementation of information security methods. Migration of systems and their platforms along with the administration of use licenses and auditing of the institution's information systems. Management of information systems projects including systems infrastructure projects and projects for migration and implementation of information systems used by the institution. Show less

    • Netherlands
    • Hospitals and Health Care
    • 700 & Above Employee
    • Senior International Consultant
      • Oct 2020 - Oct 2022

      Tasy Implementation Consulting in large-scale international projects. Use of agile project methodologies to manage the schedule and develop activities as a consultant. Schedule management together with the project manager. Monitoring the implementation and use of the Tasy system, aligning the best process for the hospital team. Documentation of the project in partnership with the manager, creation of meeting minutes, adherence analysis documents, process mapping, scope adjustment and schedule change. Show less

    • Project Manager
      • Sep 2019 - Apr 2020

      Management of ongoing projects together with the systems analysis and development team using the SCRUM methodology; Successfully manage a team of technical associates/senior consultants by conducting one-one sessions, shift/staff management, regular team meetings, design and conduct training's, handle appraisal discussions and reviews, reports; Administered technology integration processes, product/service solutions; Developing implementation strategies, blue prints involving all internal and external stakeholders, ensuring technical feasibility, availability of technical documentation, SOWs, SOPs, resource allocation; Perform risk management to minimize project risks; Maintained and established compliance, quality service by enforcing organizational standards; Verified application results by conducting system audits of technology/process implemented; Manage the relationship with the client, stakeholders, vendors to achieve long term cost savings; Develop a detailed project plan, define project scopes and objectives, track progress; International projects were managed (AFKOOL, located in Dubai, United Arab Emirates), (KERO, located in Luanda, Angola) and (WISLA , located in Warsaw, Poland); Daily meetings with the development to assess what was done the previous day and plan what would be done on the current day; The SPRINT meeting was held monthly with the customers; nsure that all upgrades, enhancements, integrations, maintenance, projects are implemented on-time for supported applications. Show less

    • Brazil
    • Hospitals and Health Care
    • 100 - 200 Employee
    • IT Manager
      • Feb 2015 - Oct 2018

      Tasy System Administration and its features; Provide help desk support, desktop support and basic network administration; Worked with Windows Server 2008, 2012, Windows 7 and windows 10 operating systems and Microsoft Management Console (MMC); A broad knowledge of Office 365 technical architecture, and a deep understanding of the Office 365 Admin Portal; An understanding of processes and methods to troubleshoot customer issues and improve the customer experience; Managed customer support activities using Sales force and followed up with customers to ensure satisfaction; Provide excellent customer service skills in responding to user questions, assist in problem resolution and track problems to completion to ensure satisfactory resolution; Answers the help desk line in a timely and professional manner with callescalation as necessary.]; Troubleshoot hardware, software and basic network related issues; Analyzes problems (both technical and operational) and takes appropriate action to resolve issues quickly; Configure, deploy or upgrade computer hardware and software, printers and other peripherals and manage deployment and testing of code updates for wireless systems, such as WCS, WiSM, and WLC; Plan and coordinate system utilization and capacity, involving configuration and testing with vendor; Maintained existing data migration program with occasional upgrades and enhancements; Performed data migration enforcement tasks; Troubleshoot basic network connectivity issue and perform advanced application configurations; Video conferencing support (Zoom & Blue Jeans); Remote in using DameWare to remote in to user’s device; Active Directory-Adding & deleting user accounts; Supporting Dell laptops, desktops and Mobile devices; Troubleshoot, Administer and Repair Microsoft Outlook 2010 and 2013 and Skype for Business; Develop consistent operational reporting against standards and establish Service Level Agreement (SLA) management approach. Show less

    • Brazil
    • Software Development
    • 1 - 100 Employee
    • IT Project Manager
      • Nov 2014 - Feb 2015

      Management and coordination of hospital area projects; Development of the agile SCRUM methodology with the project team (consultants and users); Aligning scope progress, sprints and schedule with the deployment team; Analysis and mitigation of project risks raised and pointed out by the implementation team; Project alignment meetings with clients and team, held weekly or biweekly; Creation and administration of the project implementation scope using MS Project and ARTIA Elaboration of the implementation schedule together with the responsible team; Visit to clients to check development and progress of the deployment team. Show less

    • Software Customer Service Consultant
      • Sep 2012 - Oct 2014

      Consulting for implementation of the Tasy system assistance area; Process analysis and documentation together with the client; Parameterization and configuration of the system according to the analyzed process; Training for the team responsible for the process designed; Elaboration of system utilization manuals along with validation by the project management. Consulting for implementation of the Tasy system assistance area; Process analysis and documentation together with the client; Parameterization and configuration of the system according to the analyzed process; Training for the team responsible for the process designed; Elaboration of system utilization manuals along with validation by the project management.

    • Brazil
    • Hospitals and Health Care
    • 200 - 300 Employee
    • Clinical System Analyst
      • Nov 2009 - Sep 2012

      Analysis and administration of the Tasy care area at São José Hospital; Fulfillment of work orders opened by users; Execution of the schedules prepared by the sector coordinator related to new deployments; Training for users of new system features; Tasy system tables updated according to the scale elaborated by the sector coordinator. Analysis and administration of the Tasy care area at São José Hospital; Fulfillment of work orders opened by users; Execution of the schedules prepared by the sector coordinator related to new deployments; Training for users of new system features; Tasy system tables updated according to the scale elaborated by the sector coordinator.

Education

  • ENEB - Escuela de Negocios Europea de Barcelona
    Master's degree in Big Data and Business Intelligence, Big Data and Business Intelligence
    2019 - 2022
  • Senac Santa Catarina
    Postgraduate Degree, Computer Administration and Management / Information Technology
    2011 - 2013
  • FASC SC
    Bachelor's degree, Information Systems Management
    2008 - 2012

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